Director, Cyber Security Operations

Who we are:

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

As Director, Cyber Security Operations, you will provide strategic leadership for Global Relay's operational cyber defense capability, ensuring the organization can effectively detect, respond to and, recover from cyber threats. You will define the vision, operating model and strategic direction for the function while building a high-performing organization focused on operational excellence and continual capability maturity.

You will serve as a trusted security leader, partnering with executive leadership, Engineering, Infrastructure, Product, Governance, and Security Architecture & Technology to align operational capabilities with business priorities, reduce cyber risk and enable secure business growth.

Working within the Information Security leadership team, you will oversee the evolution of Global Relay's Security Operations & Threat Management capability, establishing operational governance, performance measures, and strategic priorities while driving continual improvement across incident response, threat management and technical vulnerability prioritization.

Your responsibilities:

• Define and execute the strategy, roadmap and maturity plan for Security Operations
• Lead the Security Operations, Incident Response, Threat Hunting, Threat Intelligence Operations, and Technical Vulnerability Prioritization capabilities.
• Establish operational governance, performance measures and executive reporting.
• Provide executive leadership during significant cyber incidents and crisis events.
• Ensure enterprise security technologies are effectively operated to achieve business outcomes.
• Partner with Security Architecture & Technology to establish operational requirements for new capabilities and technology enhancements.
• Develop workforce strategy, succession planning, and organizational capability.
• Lead operational risk reduction through continual improvement, metrics and service maturity.
• Build trusted relationships with executive leadership, Engineering, Operations, Product, and other business areas.
• Support customer assurance, audits and regulatory commitments.
• Promote a culture of operational excellence, collaboration, and accountability.

About you:

• 8-10+ years in Cyber Security, including significant leadership experience overseeing enterprise Security Operations, Incident Response and Threat Management capabilities.
• CISSP required, or must be obtained within 12 months of start date.
• Demonstrated experience building, leading, and maturing modern Security Operations functions within complex, highly available enterprise environments.
• Proven ability to develop strategy, operating models, and capability roadmaps that strengthen cyber resilience while enabling business objectives.
• Deep understanding of modern Security Operations disciplines including incident response, threat intelligence, threat hunting, technical vulnerability prioritization, security monitoring, and operational resilience.
• Strong understanding of enterprise security technologies including SIEM, EDR/XDR, SOAR, vulnerability management, cloud security, identity services, and security analytics, with experience overseeing their operational use in partnership with Security Architecture & Technology.
• Experience establishing operational governance, executive reporting, performance metrics, and continual improvement programs.
• Working knowledge of industry frameworks and standards such as ISO 27001, NIST Cybersecurity Framework, CIS Controls, SOC 2, and MITRE ATT&CK.
• Additional Information Security certifications are highly desirable and may include CISM, GIAC certifications, or equivalent industry-recognized credentials.
• Exceptional executive communication, presentation, and stakeholder engagement skills with the ability to communicate cyber risk and operational performance to both technical and executive audiences.
• Strategic, outcome-focused leader with demonstrated success influencing organizational priorities and leading through change.
• Strong organizational, financial, and people leadership skills with experience building high-performing teams and developing future leaders.
• Proven ability to build trusted partnerships across the organization and align security operations with broader business and technology objectives.

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Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$180,000—$220,000 CAD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.