Director, Global Network Services, Deloitte Global Technology

Job Type: Permanent
Work Model: Remote
Reference code: 135844
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Edmonton, AB; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

The intended structure of this role is a non-relocation secondment. By nature of this structure, existing employees will remain aligned to their current location, level, service line/business area, salary, and compensation/performance review cycle, for the duration of their secondment to Deloitte Global.

The Director, Global Hosting Services, defines, leads, and governs Deloitte Global’s private-cloud hosting strategy, data center and cloud networking services, and Global Wide Area Network (GWAN). The role oversees secure, resilient connectivity among Deloitte Global hosting facilities, member-firm environments, and cloud service provider (CSP) hubs across Azure, AWS, and Google Cloud. The Director also leads CSP cost reporting and invoice reconciliation through the Deloitte Cloud Services (DCS) Cloud Business Office, supports agile delivery of platform and network enhancements, and ensures operational excellence and rapid incident response across these services.

Key Responsibilities:

Deloitte Cloud Services (DCS) Networking

• Oversee the design and implementation of network architecture supporting DCS hubs, connectivity among Deloitte environments, the internet, and cloud service providers, and secure access to cloud-hosted services, including firewalls and load balancers:
  • Multi-CSP connectivity
  • Inter-CSP connectivity
  • Secure hybrid-cloud IPv4/IPv6 connectivity
  • CSP inter-region global connectivity
  • CSP intra-region scalability
  • IP addressing management
• Lead the team in delivering these services, with operational excellence and 24/7 monitoring and support.
• Drive continuous improvement and automation through API enhancements and agentic AI solutions to reduce service-delivery time and enable proactive monitoring, rapid issue identification, and resolution.

What will your typical day look like?

Interfirm Network Service (GWAN)

• Lead the Interfirm Network Service (INS), providing seamless, secure, resilient, and optimized connectivity among member firms and across public-cloud environments.
• Develop solution roadmaps and architectures that address evolving business needs, technology requirements, cybersecurity threats, and demand for high-performance, low-latency connectivity.
• Drive operational service excellence, support member-firm disaster recovery testing exercises, and adapt connectivity options as firms implement local in-country WAN and SD-WAN solutions.
• Manage IPv4/IPv6 address allocation for member firms and countries.

Deloitte Cloud Services (DCS) Cloud Business Office

• Provide scaled agile delivery services supporting product enhancements for DCS platform, product, and networking teams, as well as Global Enterprise Cloud Management Services.
• Lead Cloud Business Office delivery of CSP cost insights for member firms, CSP invoice reconciliation, and billing to Deloitte entities. Support FinOps through cost-optimization recommendations, CSP cost reporting, and AI token-ledger reporting.

Risk Management & Compliance

• Ensure all data center and cloud-platform solutions comply with global regulatory, security, and privacy standards.
• Proactively identify risks and implement mitigation strategies.
• Serve as a trusted liaison to Cyber teams on cloud-related matters, champion Cyber initiatives, and review and provide feedback on Cyber standards and programs.

Private Cloud Delivery (Colocation Services)

• Define and continuously evolve Deloitte Global’s private-hosting and colocation strategy, including regional services in the United States and Germany. Adapt the strategy to emerging requirements such as zero-trust networking, private infrastructure supporting GPU-intensive AI workloads, and future quantum-computing capabilities.
• Lead the team in delivering these services while maintaining operational excellence and compliance with audit, SOC, and ISO requirements.
• Develop private-cloud roadmaps, standards, and reference architectures, and establish governance frameworks, policies, and cost-recovery processes.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

• Bachelor’s or master’s degree in computer science, information technology, or a related field.
• 15 or more years of progressive technology leadership, experience leading infrastructure teams and developing strategy, architecture, or platforms, setting priorities and goals to meet global business goals and objectives
• Deep expertise in leading data center and networking teams.
• Proven experience in designing, governing, and operating enterprise-scale private-hosting and global networks.
• Strong background in automation and operational leadership.
• Ability to plan, organize, and manage multiple responsibilities; provide technical direction through project completion; and deliver high-quality outcomes within target timeframes.
• Demonstrated ability to drive change and influence senior stakeholders.
• Excellent communication, leadership, and organizational skills.
• Experience managing global, distributed teams.
• Deep understanding of the latest technology, market and trends

Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.