Posted 14 days ago
Disability Case Manager
@ RWAM Insurance Administrators Inc.
Elmira, Ontario
Overview
RWAM Insurance Administrators Inc. is hiring a full-time Disability Claims Manager at its Elmira head office. The role manages STD and LTD claims, assessing medical information and supporting employee return to work. The posting states a salary range of $60,000-85,000, a positive work environment with flexibility, professional training, and comprehensive benefits with a company pension.
Responsibilities:
- Manage STD and LTD disability claims
- Review medical information for entitlement decisions
- Conduct phone interviews to assess absences
- Coordinate independent medical examinations
- Liaise with employers, carriers and medical practitioners
Requirements summary:
- Strong communication and active listening skills
- Ability to analyze complex claims and contractual language
- Post-secondary degree, healthcare background or related experience
- French is an asset
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French |
| Encouraged to apply | Women, Indigenous peoples, Racialized people, People with disabilities, 2SLGBTQ+ |
| Education | College diploma (preferred) |
| Perks mentioned | Flexible hours, Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
RWAM Insurance Administrators Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Why RWAM?
Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? This position will be based at our head office in the rapidly growing town of Elmira, minutes from Waterloo, where you can enjoy the benefits of a small-town atmosphere with all the perks of the big city!
As a member of our team, you will enjoy a positive work environment with flexibility, professional training and a compensation package that includes comprehensive benefits and a company pension. At RWAM, we embrace a people-first philosophy, and we are passionate about our customer experience and meeting the unique insurance needs of our advisors, employers, and employees alike.
About The Role
We are looking for a compassionate, critical thinker with great listening and communication skills to join our team as a Disability Claims Manager. You will be responsible for proactively managing disability claims in a fair and consistent manner making informed decisions regarding disability entitlement, employee recovery and return to work.
This posting is for an existing vacancy.
Salary Range: $60,000-85,000
What You’ll Be Doing
- Support employees through their medical absence from work by determining benefits available through Employer disability plans
- Analyze and review medical information to determine initial and ongoing entitlement to STD and/or LTD benefits
- Work with RWAM’s Rehabilitation Specialists to proactively put plans in place to support employee recovery and return to work
- Conduct thorough phone interviews to assess details of absences resulting in fair and informed claim decisions
- Coordinate independent medical examinations when required to support claims
- Liaise with Employers, Insurance Carriers and medical practitioners when necessary
What You’ll Bring
- Strong communication skills – You are an active listener with the ability to overcome difficult situations and conversations
- The ability to consider complex claims, medical details and contractual language
- The ability to assess supporting medical information and make timely decisions using your critical judgement
- A post-secondary degree, and/or healthcare background and/or related practical experience
- French language is an asset
Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.
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