Posted 18 days ago
Disability Case Manager
@ The Canada Life Assurance Company
St. John's, Newfoundland and Labrador
Overview
The Canada Life Assurance Company is hiring a Disability Case Manager in St. John's, NL, a permanent full-time role. The role manages short-term, long-term and life waiver disability claims by evaluating medical information and job duties, and builds return-to-work plans. The posting states a base salary of $51,400 to $77,100 annually and a hybrid arrangement.
Pay:
$51,400–$77,100 a year
Responsibilities:
- Gérer les demandes d'indemnisation pour invalidité assignées
- Évaluer l'information médicale et les fonctions du poste
- Mettre en place des programmes de retour au travail
- Coordonner la gestion des soins de santé et la réadaptation
Requirements summary:
- Expérience ou formation en santé et mieux-être, assurance invalidité ou vie, réclamations de blessures ou service à la clientèle
- Excellentes habiletés de communication et d'écoute
- Capacité de planification et de gestion du temps
- Esprit de décision et sens de la solution
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Tuition support, Stock or equity, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Canada Life Assurance Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
At Canada Life, we’re focused on improving the financial, physical and mental well-being of Canadians. Whether handling policy claims, help growing and protecting clients’ retirement and investment savings, providing workplace mental health support for all employers or helping build stronger communities by investing in community projects, we are committed to putting the customer first in all that we do. That trust is built on the dedication, skill and energy of our employees and advisors and their commitment to our customers and to our communities. Canada Life is a subsidiary of Great-West Lifeco Inc. and is a member of the Power Corporation group of companies.
- LinkedIn followers
- 172,212
- People associated on LinkedIn
- 13,543
- Reported office locations
- 330 University Avenue, Toronto, Ontario M5G 1R8, CA
- 60 Osborne St N, Winnipeg, Manitoba R3C 1V3, CA
- Business categories
- Wealth Management
- Podcast
- Finance
- Digital Entertainment
- Mobile Apps
- Banking
- Audiobooks
- Life Insurance
- Books
- Insurance
- Retirement
- Financial Services
- Other recorded names
- The Canada Life Assurance Company
- Canada Life
- Specialties
- Insurance and Wealth Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Canada Life, we’re focused on improving the financial, physical and mental well-being of Canadians. Whether handling policy claims, help growing and protecting clients’ retirement and investment savings, providing workplace mental health support for all employers or helping build stronger communities by investing in community projects, we are committed to putting the customer first in all that we do. That trust…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | Insurance and Wealth Management |
| Open jobs on Jobsy | 113 |
| View page |
Permanent Full Time
-
We are looking for a Disability Case Manager in St Johns, NL.
In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.
The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.
What you will do:
- Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
- Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
- Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim.
- Implement return-to-work programs and coordinate with the employer.
- Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.
What you will bring:
- Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service.
- Strong interpersonal, listening and communication skills in a client-facing environment.
- Effective planning, organizational and time management skills.
- Solution-oriented and strong decision-making skills.
- Team player and with the ability to work independently.
- Tech savvy – adaptable and proficient with new programs/systems.
-
The base salary for this position is between $51,400 - $77,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life
We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offer:
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Learn more about Canada Life.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.
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