Posted last month
Drilling Optimization Specialist
@ Krux Analytics
Calgary, Alberta
Overview
Krux Analytics is hiring a Drilling Optimization Specialist to turn drilling data into reports and dashboards that help clients improve drilling efficiency. The role supports onboarding, best-practice training and long-term adoption of Krux software, and includes client-facing and CRM work. The posting states Monday to Friday, 8 am to 5 pm, hybrid with remote work depending on location, and up to 30% travel.
Responsibilities:
- Créer des rapports et tableaux de bord Power BI à partir des données de forage
- Collaborer avec les parties prenantes clientes
- Intégrer et valider les données de sources multiples
- Soutenir l'intégration et l'accompagnement des nouveaux clients
Requirements summary:
- 7 ans et plus d'expérience en forage, minier ou pétrole et gaz
- 3 ans et plus en création de rapports ou tableaux de bord
- Connaissance d'un CRM (HubSpot ou autre)
- Maîtrise de Microsoft Office
- Anglais courant
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-09-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 7+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Geology, Engineering, Data Management |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Krux Analytics
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Software to optimize drilling.
Full company description
Transform your data into insights with Krux Analytics. We help our customers optimize their drilling performance by providing a data platform to collect and analyze real-time insights directly from the drill rig. Krux software enables best practice data collection, trusted analysis and and seamless planning. We believe true drilling optimization starts with good data, so we provide a single-source of truth for data collection and analysis. Krux enables: - Operational cost tracking - see and analyse your costs in real-time, including performance vs. plan. - Enhanced drilling performance - monitor and compare drilling programs including sites and rigs. - Integrated workflows - Krux built-in integrations and API allows you to easily integrate drilling data into your existing workflow.
- LinkedIn followers
- 9,049
- People associated on LinkedIn
- 38
- Reported office locations
- 144 4 Ave SW, Suite 2320, Calgary, Alberta T2P 3N4, CA
- 216 Balcatta Rd, Balcatta, Western Australia 6021, AU
- Business categories
- Mining
- Software
- Enterprise Software
- SaaS
- Analytics
- Other recorded names
- Krux Analytics
- Krux Analytics Inc.
- Specialties
- Data Integration
- Dashboards
- Analytics
- Optimization
- Structured Data
- Drilling
- Templates
- Reports
- SaaS Platform
- Exploration Drilling
- Mining
- Software
- Custom Development
- SQL
- Microsoft
- Data Standardization
- Drilling Optimization
- Drilling Management Platform
- Scheduling
- Saas
- Digital plods
- Drilling software
- Drilling data platform
- Mining Exploration
- and Data Analytics
- Profile identifies a recruitment agency
- No
- Reported total investment
- 381,441
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Transform your data into insights with Krux Analytics. We help our customers optimize their drilling performance by providing a data platform to collect and analyze real-time insights directly from the drill rig. Krux software enables best practice data collection, trusted analysis and and seamless planning. We believe true drilling optimization starts with good data, so we provide a single-source of truth for…
| Field | Value |
|---|---|
| Industry | Mining |
| Company size | 11-50 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Public Company |
| Year founded | 2016 |
| Specialties | Data IntegrationDashboardsAnalyticsOptimizationStructured DataDrillingTemplatesReportsSaaS PlatformExploration Drilling |
| Open jobs on Jobsy | 5 |
| View page |
This role is responsible for translating data insights into a strong value proposition for our stakeholders. By providing technical guidance, developing tailored reports, and building customized dashboards, you will help new users navigate the onboarding process more effectively and enable existing users to optimise their use of Krux software. You will ensure customers continue to get the most value from Krux.
Duties & Responsibilities
- Use drilling data to create Power BI reports and dashboards that identify opportunities to improve clients’ drilling efficiency.
- Collaborate directly with customer stakeholders to understand their requirements and translate them into executable workflows and reporting tools that provide data driven insights.
- Integrate reliable data from multiple sources, ensuring data quality and consistency, providing a unified view of the organization to support operational decision making.
- Support implementation and onboarding of new clients to ensure a seamless transition to Krux software.
- Support both new and existing users by sharing best practices that help teams quickly maximize the value of the software, embedding Krux into their daily workflows and driving long-term adoption.
- Provide regular proactive support for our largest clients, ensuring ongoing alignment and success. Stay updated on industry best practices, emerging technologies, and trends in data analytics and visualization to continuously improve processes and solutions.
- Submit development tickets for identified bugs, client requests, recommendations or improvements based on client and data trends.
- Support business development teams providing technical guidance and recommendations for new and existing customers, including software overviews and capabilities, implementation best practices, reporting options.
- Collaborate with the sales, customer success, product and delivery team as needed.
- Work closely and collaboratively with our IMDEX colleagues.
- Document and track client interactions within our CRM and ensure that support tickets are kept current and up to date.
Education & Training
- Preference for bachelor’s degree in Geology, Engineering, Data Management or other related field; will consider other relevant industry experience and combination of education and experience.
- Training or certification in Power BI software tools is an asset.
Knowledge & Experience
- 7+ Years of experience within the drilling, mining, or oil and gas industry.
- 3+ years in report creation/dashboard development including an understanding of data visualization best practices and principles.
- Knowledge of CRM system (Hubspot or other).
- Intermediate to expert knowledge of Microsoft Office (Outlook, Word, PowerPoint).
- Experience in communicating complex technical concepts to non-technical stakeholders.
- Experience in distilling large amounts of data into key insights and manageable pieces of information.
- Demonstrated experience in building client relationships, understanding their specific needs and managing expectations.
- Customer support, sales and related experience is an asset.
Skills & Abilities
- Highly analytical and statistical approach to problem solving.
- Excellent verbal and written communication.
- Experience with data visualization tools.
- Detail oriented.
- Creative problem solver.
- Passionate about client care.
- Embrace and learn new technology quickly.
- Expand skills as needed based on changing industry and clients needs.
- Work Independently, with limited direction.
- Able to present ideas confidently and with clarity.
- Communicate and work effectively across global teams and cultures.
- Leadership.
- Relationship Building.
- Collaborative approach.
- Organization.
- Adaptability.
Working Conditions
Work Environment/Location
Canada or USA, preference for those located in Mountain, Pacific, or Central Time Zones; open to other locations based on experience and candidate (hybrid work policy may apply after probation period); up to 30% travel required, including overseas.
Language
Fluent in English. Additional languages (French, Spanish, Portuguese) would be an asset.
Hours / Shifts
Monday to Friday; 8 am to 5 pm, Hybrid policy in effect, remote work available depending on location.
Journal
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