Enterprise Business Analyst

Who we are

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity

The Enterprise Business Analyst is a strategic role within the Technology department responsible for connecting business priorities with technology strategy, capability planning, solution definition, and value realization. The role partners with business functions, Technology leadership, enterprise architecture, solution delivery, cybersecurity, data, finance, procurement, and governance teams to translate business goals and function-specific requirements into actionable technology strategies, prioritized initiatives, and measurable business outcomes.

The Enterprise Business Analyst develops a deep understanding of current-state business processes, pain points, data dependencies, systems, operating models, and emerging opportunities, then converts that insight into practical technology roadmaps, business cases, requirements, and execution-ready recommendations.

The role

• Strategic business partnership: Build trusted partnerships with business function leaders to understand strategic objectives, operational priorities, business challenges, growth opportunities, and decision-making needs.
• Technology roadmap development: Lead the development and ongoing refinement of future-state technology roadmaps aligned to enterprise strategy, business capability requirements, modernization goals, risk reduction, and value creation opportunities.
• Current-state assessment: Analyze and assess business processes, system landscapes, data flows, reporting needs, integrations, pain points, operating models, and manual workarounds to identify gaps, redundancies, risks, and improvement opportunities.
• Business capability planning: Translate business objectives into capability maps, future-state process needs, enabling technology capabilities, data requirements, integration dependencies, and implementation sequencing.
• Initiative shaping and prioritization: Shape and prioritize technology initiatives, enhancement opportunities, automation solutions, analytics capabilities, workflow improvements, and transformation recommendations aligned with business priorities.
• Business case development: Develop value-based business cases that define problem statements, expected benefits, cost considerations, risks, dependencies, options, tradeoffs, and measurable success criteria.
• Innovation enablement: Evaluate emerging technologies, automation, analytics, artificial intelligence, workflow modernization, and new ways of working that may improve productivity, scalability, resilience, decision-making, or customer experience to identify opportunities.
• Cross-functional alignment: Collaborate with enterprise architecture, solution delivery, cybersecurity, data, procurement, finance, legal, and governance teams to ensure proposed solutions are feasible, secure, compliant, scalable, and aligned to enterprise standards.
• Executive communication: Synthesize complex business and technology information into executive-ready materials, roadmap views, and recommendations that support decision-making and clearly communicate priorities, options, dependencies, risks, trade-offs, resource considerations, and expected business value.
• Value realization: Establish success measures, key performance indicators, benefit hypotheses, adoption measures, and benefit realization plans for roadmap initiatives and operational improvements.
• Change and adoption planning: Identify business readiness needs, change impacts, stakeholder impacts, training implications, adoption risks, and communication needs to support successful implementation.
• Develop and refine future-state technology roadmaps aligned to enterprise strategy, business needs, and value creation opportunities through partnership with business and IT leaders.
• Drive innovation by evaluating emerging technologies, industry trends, and new ways of working that can improve business performance, customer experience, scalability, or resilience
• Translate business strategies into actionable technology initiatives, capability maps, business cases, requirements, and implementation recommendations
• Collaborate with enterprise architecture, solution delivery, cybersecurity, data, operations teams and cross functional business teams to ensure roadmap feasibility and enterprise alignment.
• Synthesize complex business and technology information into executive-ready materials, roadmap views, and recommendations that support decision-making and clearly communicate priorities, options, dependencies, risks, trade-offs, resource considerations, and expected business value
• Aligning diverse business priorities into a clear enterprise technology roadmap: This role must navigate competing needs, limited resources, operational constraints, and varying levels of stakeholder readiness to create a practical, value-driven roadmap that supports both near-term business operations and long-term strategic outcomes.
• Translating innovation opportunities into responsible, measurable business value: This role must help business functions move from ideas and emerging technology interest to well-defined use cases, adoption plans, and measurable outcomes while balancing risk, data readiness, change impact, and enterprise standards.
• Determine which business capability gaps, process improvements, system enhancements, or technology opportunities should be prioritized within the enterprise roadmap based on strategic alignment, business value, operational impact, risk, dependencies, and resource availability.
• Decide whether a business need should be addressed through a process change, system enhancement, new technology capability, reporting improvement, or policy/operating model adjustment based on root cause, expected value, complexity, cost, and sustainability.

The requirements

• A bachelor’s degree in information technology or equivalent
• Minimum of 10 years of experience in business analysis, technology strategy, business transformation, process improvement, enterprise systems, or a related technology-enabled business role.
• Demonstrated ability to understand business objectives, operating processes, system capabilities, data needs, and technology dependencies across multiple business functions.
• Proven ability to elicit, document, validate, and prioritize business requirements, process flows, use cases, user stories, and acceptance criteria.
• Ability to translate business goals and pain points into practical technology opportunities, capability plans, roadmap recommendations, and prioritized initiatives.
• Strong communication, facilitation, and relationship-building skills with the ability to work effectively with business leaders, subject matter experts, Technology teams, and cross-functional partners.
• Comfortable operating in ambiguity, able to influence without direct authority, highly organized, detail-oriented, collaborative, and focused on measurable business value
• This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.

What's in it for you

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Find your fit with us

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.