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Posted 12 days ago

(Entry Level) Customer Service - Remote - Flexible Schedule

@ American Income Life Insurance Company

Hamilton, Ontario

RemoteFull-time
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Overview

American Income Life Insurance Company is hiring entry-level remote Benefits Representatives on a full-time basis. The role involves explaining supplemental benefit programs and insurance products, conducting virtual consultations, and maintaining client relationships. The posting offers weekly performance-based pay, commissions, training, and a flexible schedule.

Responsibilities:

  • Explain benefit programs and insurance products to clients
  • Conduct virtual consultations to identify coverage needs
  • Review existing benefit arrangements with clients
  • Maintain client records through enrollment

Requirements summary:

  • Customer service, sales, or related experience preferred
  • Strong interpersonal and communication skills
  • Comfortable with technology in a remote setting
  • Organized, self-motivated, and willing to learn

Tools & skills

Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-10-25
First seen by our source
2026-10-26
Source record updated
2026-10-26

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSales
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingHome
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

American Income Life Insurance Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

LinkedIn followers
167,663
People associated on LinkedIn
8,782
Reported office locations
  • 1200 Wooded Acres Drive, Waco, TX 76797, US
Business categories
  • Health Care
  • Life Insurance
  • Insurance
  • Financial Services
Other recorded names
  • American Income Life: AO - Jillian Getz
  • American Income Life
  • American Income Life Insurance Company
  • Spade Recruiting
  • Advantage Life Insurance
  • AO Globe Life - Angie Cruz
  • AIL
Specialties
  • The only provider of supplemental benefits to organized labor
  • We visit thousands of families each year
  • and One of the most lucrative Agent compensation programs in the industry
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…

FieldValue
IndustryInsurance
Company size5,001-10,000 employees
HeadquartersWaco, TX
Organization typePublic Company
SpecialtiesThe only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry
Open jobs on Jobsy22
LinkedInView page
Job description

We are seeking motivated, customer-focused individuals to join our growing team as Remote Benefits Representatives. Our organization works with one of the nation's established supplemental benefits providers, serving individuals and families for more than 65 years.

As we continue expanding into new territories, we are looking for dependable, ambitious professionals who enjoy helping others, building strong relationships, and developing their careers in a supportive virtual environment.

This opportunity is ideal for individuals with strong communication skills, a positive attitude, and a desire to grow professionally.

Key Responsibilities

  • Assist clients by providing clear information about available benefit programs and insurance products.

  • Respond to customer inquiries and explain coverage details, policy features, and service options.

  • Conduct virtual consultations to better understand individual needs and identify suitable coverage solutions.

  • Review existing benefit arrangements and help clients explore options that align with their financial goals.

  • Establish and maintain positive, long-term relationships with clients through consistent communication and follow-up.

  • Stay informed about company products, services, and program updates through ongoing training.

  • Maintain accurate client records and ensure professional communication throughout the enrollment process.

Qualifications

  • Previous experience in customer service, sales, or a related field is preferred.

  • Strong interpersonal skills with the ability to establish trust and build rapport.

  • Excellent verbal and written communication abilities.

  • Ability to manage multiple responsibilities while maintaining attention to detail.

  • Professional, dependable, and self-motivated approach to work.

  • Comfortable using technology and communicating with clients in a remote environment.

  • Willingness to learn new skills and participate in continued professional development.

Ideal Candidate

We are looking for individuals who demonstrate:

  • An entrepreneurial mindset and a strong desire for personal and professional growth.

  • A team-oriented attitude and the ability to collaborate effectively with others.

  • Confidence when communicating with clients and explaining information.

  • Strong organizational skills and the ability to work independently.

  • A goal-driven approach with a commitment to providing excellent customer service.

What We Offer

  • Comprehensive Training: Hands-on instruction, structured onboarding, and ongoing mentorship.

  • Weekly Compensation: Performance-based earnings paid weekly.

  • Bonus Opportunities: Additional incentives based on individual performance and achievements.

  • Residual Income Potential: Opportunities to earn ongoing commissions from eligible business.

  • Travel Incentives: Opportunities to qualify for company-sponsored trips and recognition programs.

  • 100% Remote: Work from home while connecting with clients through phone and virtual appointments.

  • Career Advancement: Opportunities to grow into leadership and management roles.

  • Supportive Team Environment: Access to experienced mentors, professional resources, and continued coaching.

Take the Next Step

If you are motivated, enjoy helping people, and are interested in a remote opportunity with professional growth and performance-based earning potential, we encourage you to apply.

Apply today to learn more about the position, our organization, and how you can become part of our growing team!

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