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Posted 12 days ago

Family Support Worker

@ Trimark People Solutions

Alert Bay, British Columbia

Full-time
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SIGNALS

Overview

Trimark People Solutions is hiring a full-time Family Support Worker for 'Namgis Community Services to support children, parents, caregivers and extended families through culturally grounded case management and in-home parenting support. The role is permanent and reports to the Director of 'Na̱mǥis Community Services. Pay is $41,625 to $48,304 per year on the 'Namgis salary grid, with flexible hours required.

Responsibilities:

  • Develop and monitor family support plans
  • Provide in-home parenting and life skills support
  • Coordinate services with community partners
  • Assist families with transportation, court and meetings
  • Deliver culturally safe, strengths-based services

Requirements summary:

  • Grade 12 or human services diploma or degree preferred
  • Minimum six months human services experience
  • Report writing and documentation experience
  • Strong interpersonal and relationship-building skills
  • Familiarity with Microsoft Word and Office
  • Knowledge of or willingness to learn Kwakwaka'wakw culture

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-02
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentSocial & community services
Experience0+ years
Hours per week40 (estimated)
Travelground: minimal
Work settingClient sites, Home, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
Encouraged to applyIndigenous peoples
EducationHigh school (required), College diploma (preferred)
Fields of studyHuman Services

Summary and details written by AI from the posting; the employer’s posting is the authority.

Trimark People Solutions

FieldValue
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Job description
Department: ‘Namgis Community Services

Classification: Full Time, Permanent

Reports to: Director of ‘Na̱mǥis Community Services

About The Role

We are seeking a compassionate and community-centered Family Support Worker to support children, parents, caregivers, and extended families who are self-referred or referred by the Ministry of Children & Family Development. This role provides individualized and group support services rooted in Kwakwaka’wakw teachings, values, traditions, and community relationships. The Family Support Worker promotes family wellness, child safety, prevention, and healing through a culturally safe, respectful, and collaborative approach that builds on the strengths of families and works alongside community partners to meet family needs.

Key Responsibilities

  • Case Management: Develop and implement family support plans in partnership with children, parents, caregivers, and extended family by identifying strengths, priorities, needs, and available resources. Establish meaningful short- and long-term goals that reflect family values and circumstances.
  • Family-Centered Support: Provide ongoing case management by monitoring progress, adapting supports, coordinating services with community partners, and helping families access available services, rights, and culturally relevant supports.
  • Collaboration & Consultation: Work closely with the K’wakwalat’si Child & Family Services team, community members, partner agencies, and service providers to ensure coordinated and effective care for families.
  • Parenting & Life Skills Support: Provide in-home parenting support, mentoring, life skills development, and practical assistance to strengthen family functioning and well-being.
  • Practical Assistance: Support families with transportation, accompaniment to meetings, court support, budgeting assistance, and accessing community services and resources.
  • Cultural Safety & Community Wellness: Ensure services are delivered in a culturally safe, respectful, collaborative, and strengths-based manner that honors Kwakwaka’wakw teachings and family connections.Professional Development: Participate in training and learning opportunities provided by K’wakwalat’si Child and Family Services and ‘Na̱mǥis Community Services.

Qualifications

  • Degree or diploma in a Human Services field preferred, or a minimum of Grade 12.
  • Familiarity with computer systems, including Microsoft Word and Microsoft Office.
  • Minimum six months of experience in the human services field.
  • Experience with report writing and maintaining appropriate documentation.
  • Strong interpersonal and relationship-building skills.
  • Ability to recognize when children and families are experiencing difficulties and respond in a supportive and respectful manner.
  • Ability to work collaboratively in a team environment with colleagues, families, Elders, and other professionals.
  • Knowledge of, or willingness to learn, Kwakwaka’wakw culture, community values, and the importance of family and kinship connections.

Additional Requirements

  • Ability to work flexible hours.
  • Ability to work in emotionally charged environments while remaining calm and professional.

Why Join Us

This is an opportunity to make a meaningful impact by supporting Indigenous children, youth, and families through culturally grounded practices. You will be part of a dedicated team committed to holistic care and community well-being.

Salary

  • Compensation is based on the ‘Na̱mǥis Salary Grid $41,625 - $48,304
  • Candidates are typically offered compensation between the beginning and midpoint of the range.
  • Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Aboriginal ancestry.

If this position interests you, please submit a covering letter and resume.

We thank all applicants for their interest; only shortlisted candidates will be contacted.

Proudly powered by Trimark People Solutions — delivering managed HR services across Western Canada.

For more information, visit www.trimarkps.ca.

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