Fashion Sales Associate

Fashion Sales Representative

Mysto Cashmere | Fashion & Lifestyle

Job Type: Full Time

Location: 103 W 6th Ave, Vancouver, BC

Pay: $19 - $31 per hour, based on experience

Schedule: Regular weekend availability required

About Mysto Cashmere

Mysto Cashmere is a Vancouver-rooted fashion brand built on the belief that what you wear should feel like a return to yourself. We create seasonless cashmere essentials that combine thoughtful design, natural comfort and everyday versatility.

Our 100% cashmere pieces are designed to move with you, from daily routines to work, travel and rest. Beyond our products, we’re building a community through creative collaborations, pop-up experiences and meaningful connections inspired by fashion, culture and the cities we call home.

We’re looking for a personable, proactive and fashion-minded Sales Representative to join our team and help bring the Mysto experience to life.

What You'll Be Responsible For

Primary responsibilities:

• Brand & collections: introduce clients to Mysto and our current collections.

• Sizing & fitting: help clients find the right size and fit.

• Packaging: wrap and package client purchases.

Secondary responsibilities:

• Café service: take orders, brew coffee and prepare coffee drinks.

Additional responsibilities:

• Product knowledge: know the collections in detail, including cashmere grades, yarn weight, construction and origin.

• Care guidance: explain care instructions (washing, storage, pilling) and recommend care products.

• Exchanges & returns: handle exchanges and returns within policy, and refer anything outside policy to the Store Manager.

• Floor presentation: keep the floor and fitting room tidy throughout the shift, refolding knits and resetting displays after

clients try pieces on.

• Stock awareness: flag low stock on the floor to the Store Manager.

• Social content: capture content for Mysto’s social channels, such as new arrivals, styled looks and café moments.

• Shift handover: leave a short end-of-shift note for the Store Manager covering client feedback, requested sizes or items,

and notable sales.

Qualifications

• Fluent English and an outgoing personality.
• Experience in retail, sales, fashion or customer service is an asset.
• A genuine interest in fashion, styling, textiles and contemporary lifestyle brands.
• Strong communication skills and a natural ability to connect with people.
• A customer-first mindset and attention to detail.
• Curiosity about materials, craftsmanship and brand storytelling.
• Self-motivated, reliable and organized, whether working independently or as part of a team.
• Regular weekend availability and flexibility for occasional brand events.

What We Offer

• $19 - $31 per hour, based on experience.
• Commission opportunities, launching January 2027.
• 2 weeks of paid vacation.
• Additional statutory holiday pay.
• Health benefits coverage for employee and spouse.
• Employee discounts.
• Hands-on experience in fashion retail, styling and brand development.
• The chance to take part in pop-ups, creative collaborations and brand events.
• A collaborative team that values creativity, thoughtful design and customer connection.
• Room to grow, including the potential to move into a full-time sales role and leadership positions as the brand grows, based on performance and business needs.

How to Apply

If you love fashion, appreciate quality craftsmanship and enjoy creating meaningful customer experiences, we’d love to hear from you.

Send your resume to [email protected] with a short note on why you’d like to join Mysto Cashmere.

We look forward to meeting you!

• Work Location: In person on Granville St