Posted 41 months ago
Field Service Technician- Trainee
@ Canon Careers
Mississauga, Ontario
Overview
Canon Careers is hiring a Field Service Technician trainee based out of its Toronto office to service accounts across the GTA, including Brampton. The role repairs and maintains high-end black and white and colour printing equipment and is described as 100% remote, with no office reporting unless a business need arises. Benefits include health, dental and vision coverage, an RRSP match and tuition assistance.
Responsibilities:
- Repair and maintain printing equipment at customer sites
- Respond promptly to service calls and complete them within set times
- Perform preventative maintenance and standard network installations
- Order parts and maintain parts inventory
- Submit service and performance reports on time
Requirements summary:
- Completed post-secondary education in electronics or business equipment
- Working knowledge of Microsoft Windows and Office
- Electro-mechanical aptitude and colour theory knowledge
- Valid driver's licence, safe driving record and dependable vehicle
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2023-07-05
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Maintenance & repair |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required, own vehicle |
| Education | College diploma (required) |
| Fields of study | electronics, business equipment |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canon Careers
| Field | Value |
|---|---|
| Open jobs on Jobsy | 60 |
Overview
Field Service Technician - Trainee
- Do you like working with your hands?
- Are you mechanically inclined?
- Can you troubleshoot hardware?
- Do you have some exposure to troubleshooting software?
Based out of our Toronto office, you will be servicing accounts across GTA, including Brampton area.
Our Service Technicians provide superior customer service to Canon clients, repairing and maintaining high-end black and white and colour printing equipment in an assigned territory.
Responsibilities
Key Responsibilties
- Follow contact protocol when discussing service-related matters with Dispatch and FSM:
- Product information
- Customer concerns
- Parts problems
- Adhere to customer requirements in providing quality products and service
- Respond to customer calls in a prompt and efficient manner
- Accomplish assigned service calls thoroughly within an average time per call as defined by management
- Perform equipment repairs and conduct preventative maintenance using the most cost-efficient methods
- Complete standard network installations of equipment
- Fill out performance reports on unusual equipment problems
- Submit all service reports in a timely fashion
- Maintain parts inventory, and order parts as necessary
Qualifications
To Succeed, You Will Need:
- Completed post-secondary education (specialty in technical or technological electronics and/or business equipment)
- Computer knowledge (working knowledge of Microsoft Windows, Microsoft Office Suite)
- Demonstrated knowledge of and aptitude for electro-mechanics
- Proven knowledge of colour theory
- Good interpersonal and communication skills, with the ability to deal with people in all levels of the organization and its customers in a diplomatic and professional manner
- Able to install and set-up delivered equipment
- Strong organizational skills, with the ability to organize a territory effectively to minimize travel time and to maximize on number of clients to service
- Must possess a valid driver’s license, a safe driving record, and a dependable vehicle
Why Join?
REMOTE WORK
- This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
- When working from home, a reliable Internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
- Employee referral program
- Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement
COVID-19 SAFETY PRECAUTIONS
- Canon is committed to the health and safety of our employees, customers and communities.
- An important part of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination. Canon will provide reasonable accommodation if you cannot be vaccinated due to grounds protected by human rights legislation in your province of employment.
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