Food Manager Trainee

Key Job Responsibilities Include:

• Assist in training, coaching, and motivating store employees

• Learn to lead and support the talent management of employees

• Learn to conduct performance conversations and support a positive team culture

• Model high standard in customer service

• Responsible for building strong customer relationships and delivering solutions.

• Oversee and monitor customer satisfaction levels and identify areas for improvement

• Participate in workforce planning, scheduling, and training to ensure adequate coverage

• Develop and understanding of local customer needs, shopping patterns, and community expectations

• Assist in executing marketing programs, initiatives, and promotions.

• Learning the aspects of the management, maintenance, and security of the store location and property.

• Support daily store functions including inventory management, ordering, receiving, stock rotation, and merchandising

• Participate in asset protection activities such as shrink reduction, loss prevention, and incident reporting

• Administrative duties include maintaining documentation of workflows

• Learn to interpret financial reports including sales, margins, labour costs, and operational expenses

Who you are:

• Grade 12 or equivalent, post-secondary degree or diploma in a related field preferred

• Previous retail and customer service experience

• Exceptional customer service skills with a positive attitude

• Strong attention to detail and excellent organizational skills

• Co-operative Retailing System (CRS) experience an asset.

• Proven effective communication skills; both verbal and written

• Class 5 drivers license

• Ability to lead, mentor and develop people and work well with others

• Commitment to ongoing learning and development

• You are available to work flexible hours, which will include days, evenings, and weekends

You’re aligned with our Values

What we offer:

A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.

At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.