Posted yesterday
Food Service Supervisor
@ Chartwells K-12
Saint John, New Brunswick
Overview
Chartwells K-12 is hiring a full-time Food Service Supervisor to assist the Manager on duty in coordinating food service associates while keeping high customer service standards. The role supervises multiple food service units, covering production, staffing, cash readings, inventory and cost reporting, with compliance to health, safety and HACCP standards.
Responsibilities:
- Supervise multiple food service units with Shift Managers
- Oversee menu item production, cash readings and staff schedules
- Track weekly inventories, sales, labour and food costs
- Address customer concerns promptly and positively
- Enforce health, safety and HACCP standards
Requirements summary:
- At least one year of food service operations management experience
- FoodSafe Level 1 Certification
- Comprehensive health and safety knowledge and training
- Strong supervisory skills and ability to motivate staff
- Excellent customer service and communication skills
- Knowledge of Microsoft Office
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | FoodSafe Level 1 |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwells K-12
| Field | Value |
|---|---|
| Open jobs on Jobsy | 117 |
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties and Responsibilities:
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Qualifications:
Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
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