Posted 3 months ago
Food Service Supervisor
@ A&W Restaurants
Whitehorse, Yukon
Overview
A&W Restaurants, through McMurray Group, is hiring a full-time Food Service Supervisor in Whitehorse to supervise front-line staff on assigned shifts and keep food quality, safety and service on standard. The role includes scheduling, opening and closing, inventory and cash handling. The posting states a wage of $20.71 to $22.00 per hour, 35 to 40 hours per week, and shift work including evenings, weekends and holidays.
Pay:
$20.71–$22 an hour
Responsibilities:
- Supervise, coordinate and schedule front-line staff on assigned shifts
- Open and close the restaurant, including safe and float handling
- Support inventory, ordering and waste monitoring
- Maintain cleanliness, hospitality and food safety standards
- Handle guest concerns through service recovery
Requirements summary:
- Minimum 3 years of food preparation experience
- Secondary school certificate or equivalent
- FOODSAFE Level 1 required, Level 2 preferred
- Previous supervisory experience preferred
- Strong communication and conflict-resolution skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-08-14
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 37.5 |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 25 lb · computer low |
| Languages | English |
| Licences & certifications | FOODSAFE Level 1, FOODSAFE Level 2 |
| Education | High school (required), College diploma (preferred) |
| Fields of study | food service, hospitality, restaurant management |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
A&W Restaurants
| Field | Value |
|---|---|
| Open jobs on Jobsy | 179 |
A&W Whitehorse (Turnaround Foods Ltd.) is seeking full-time, permanent Food Service Supervisors (NOC 62020) to start immediately.
2222 2nd Avenue, Whitehorse, Yukon, Y1A 1C8
Positions Available: 4
Wage: $20.71 – $22.00 per hour
Hours Per Week: 35–40
Language: English
Education: Secondary School Certificate or equivalent
Experience: Minimum 3 years of experience in food preparation
Benefits
Optional, employee‑contributed single or family Medical and Dental Benefit plan, including Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, as well as an optional, employee‑contributed Group RRSP.
About the McMurray Group
The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people‑centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the achievements of our team members and strive to provide an environment where everyone can learn, grow, and succeed.
Role
The Food Service Supervisor is responsible for supervising, coordinating, and supporting front‑line staff during assigned shifts to ensure efficient restaurant operations. This role ensures food quality, safety, service consistency, and compliance with all A&W standards and applicable provincial health, safety, and employment regulations.
Responsibilities
Operations
- Ensure the safety and well‑being of customers and staff.
- Monitor restaurant readiness to meet production demands and service standards.
- Open and/or close the restaurant, including safe and float handling.
- Supervise, coordinate, and schedule staff activities and breaks.
- Resolve operational issues in accordance with company policies.
- Balance food quality, service times, labour costs, and efficiency.
- Maintain records and complete required shift documentation.
- Support onboarding, training, and coaching of team members.
- Address performance concerns professionally and escalate when required.
- Ensure adherence to sanitation, hygiene, and food safety standards.
Financial
- Complete daily and weekly accounting tasks as required.
- Support inventory control, ordering, and waste monitoring.
- Apply cash‑handling procedures and cost‑control principles.
- Maintain records of stock, sales, wastage, and repairs.
Customer Service
- Maintain high standards of cleanliness, hospitality, and guest service.
- Ensure consistent compliance with safe food‑handling practices.
- Support efficient service through proper staffing and preparation.
- Manage guest concerns using approved service recovery practices.
- Ensure team appearance and professionalism meet A&W standards.
Qualifications & Requirements
- Completion of secondary school or equivalent.
- Community college diploma in food service, hospitality, or restaurant management, or equivalent experience.
- FOODSAFE Level 1 required; Level 2 preferred (or provincial equivalent).
- Previous supervisory or leadership experience preferred.
- Strong communication, organizational, and conflict‑resolution skills.
- Ability to work in a fast‑paced environment and make sound decisions.
Competencies
- Leadership and team supervision
- Operational awareness
- Customer focus and service recovery
- Problem solving and decision‑making
- Time management and prioritization
- Attention to detail and quality control
Working Conditions
- Fast‑paced food service environment.
- Standing and repetitive movement for extended periods.
- Occasional lifting of up to 25 lbs.
- Shift work including evenings, weekends, and statutory holidays.
- Supervisory responsibility during assigned shifts.
Posted: May 18, 2025
Refreshed: August 8, 2026
How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.
Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.
Application Options
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
• Online: https://mcmurraygroupofcompanies.applytojob.com
• In person at the restaurant location
• By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.
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