Posted 22 days ago
Food service supervisor
@ Dexterra
Yellowknife, Northwest Territories
Overview
Dexterra is hiring a Food Service Supervisor reporting to the food service manager to supervise 10 to 15 staff and deliver customer service in food operations. The role covers food preparation at assigned stations, enforcing health and safety and food safety rules, and coaching staff to Dexterra standards. Full-time with flexible availability required.
Responsibilities:
- Prepare food and manage an assigned service station
- Ensure staff follow health, safety and food safety procedures
- Supervise, coach and hold 10 to 15 staff accountable
- Enforce standardized recipes and speed of service
- Provide customer service and escalate concerns to management
Requirements summary:
- Minimum 2 years supervisory experience in hospitality or food service
- Food safety certification (FoodSafe or ServeSafe)
- CSNM certification is an asset
- Strong customer service skills
- Professional, punctual and flexible availability
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Licences & certifications | FoodSafe, ServeSafe, CSNM |
| Encouraged to apply | Indigenous peoples |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dexterra
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Because service is everything.
Full company description
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management services, industry-leading workforce accommodation solutions and other support services for diverse clients in the public and private sectors.
- LinkedIn followers
- 42,136
- People associated on LinkedIn
- 2,754
- Reported office locations
- 5925 Airport Rd, Suite 1000, Mississauga, Ontario L4V 1W1, CA
- Suite 900, 240-4th Avenue SW, Calgary, Alberta T2P4H4, CA
- 5285 Shawnee Rd, Suite 510, Alexandria, Virginia 22312, US
- Business categories
- Hospitality
- Infrastructure
- Oil and Gas
- Energy
- Food and Beverage
- Facility Management
- Events
- Other recorded names
- Dexterra
- Dexterra Group
- Specialties
- remote hospitality services
- integrated facility management
- and infrastructure support services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 360,198,600
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 5,001-10,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Specialties | remote hospitality servicesintegrated facility managementand infrastructure support services |
| Open jobs on Jobsy | 406 |
| View page |
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
As a Food Service Supervisor, reporting to the food service Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills. The ideal candidate requires to be able to supervise 10 to 15 staff members
Your work will include:
- Prepare items and assume responsibilities for any job task associated with an assigned service station or as assigned by the manager.
- Ensuring staff adheres to all required health and safety regulations and procedures while preparing food including:
- Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
- Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves)
- Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
- Performance Management: Ensure all staff members are held accountable to Dexterra standards and positive coaching and development of staff.
- Work with the staff to ensure there is standarized recipes are followed for consistency and to reduce wastage.
- Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dexterra .
- Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences•
- Maintains speed of service standards.
- Listens to customers and responds professionally to all questions and concerns, directing concerns to further levels of management as needed.
Qualifications
- CSNM Certification is an asset
- Minimum 2 years’ experience in the hospitality / food service industry as a supervisor.
- Food Safety certification
- Great Customer Service
- Professional and Punctual
- Quick learner and self motivator
- Flexible Availability
Additional Information
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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