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Posted 3 days ago

Freight Forwarding Coordinator

@ Triumph Express Service Canada Inc.

Delta, British Columbia

Full-time2+ years experience
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Overview

Triumph Express Service Canada Inc. is hiring a Freight Forwarding Coordinator to oversee international shipments, track cargo, and keep customers informed. The role is full-time and hybrid, with a salary range of 50K to 53K. Candidates need a post-secondary diploma and at least 2 years of air or ocean operations coordination experience.

Responsibilities:

  • Suivi et traçage de la cargaison
  • Informer les clients de l'état des expéditions
  • Assurer la libération des expéditions avec connaissement et paiement vérifiés
  • Surveiller les ATA/ETA auprès des transporteurs
  • Coordonner avec les agents et fournisseurs à l'étranger

Requirements summary:

  • Diplôme d'études postsecondaires dans un domaine connexe
  • 2 ans et plus d'expérience en coordination des opérations (aérien/maritime)
  • Souci du détail et grande précision
  • Orientation service à la clientèle
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-10
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
EducationCollege diploma (required)
Fields of studyLogistics, Supply chain, Transportation

Summary and details written by AI from the posting; the employer’s posting is the authority.

Triumph Express Service Canada Inc.

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Job description

Summary of Position

Our company is seeking a highly motivated Freight Forwarding Coordinator to join our dynamic team. The Freight Forwarding Coordinator is responsible for maintaining a professional relationship with Triumph’s customers. Oversees the international movement of goods and ensures shipments are booked, tracked, and delivered efficiently while complying with global trade regulations and maintaining high customer satisfaction. This would be done by providing status updates, resolving problems in a timely and efficient manner.

Job Type: Full-time/ hybrid

Job Duties

  • Provide outstanding customer service to customers
  • Track and tracing cargo status
  • Inform customer of shipment status
  • Perform shipment release upon ready (with B/L and payment verified)
  • Ensure all filed closed properly on or before deadline
  • Problem solving
  • Monitor ATA/ETA with carriers and ensure freight has arrived as per schedule.
  • Ensure import arrival notices are dispatched to clients well in advance
  • Develop and maintain a healthy relationship with internal and external customers
  • Ensure timely and effective communication takes place within defined time limits.
  • Maintain a positive working relationship at all levels.
  • Provide necessary information to internal staff
  • Ensure timely and effective communication takes place within defined time limits.
  • Interface with overseas agent / vendor

Core Competencies

  • Accountability
  • Communication
  • Critical Thinking
  • Planning and Organizing
  • Problem Solving
  • Results Orientation
  • Teamwork

Requirements

· Post-secondary degree or diploma in a related field

· 2 + years of work experience in operations coordination (AIR/OCEAN)

· Effective attention to detail and a high degree of accuracy

· Customer service oriented

· Able to identify key issues and provide resolutions

· Able to creatively and strategically overcome challenges or obstacles

· A clear and solid understanding of operations and operational issues faced by the organization

· Salary range: 50K – 53K

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All of CanadaRemote · Hybrid · On-site · Field

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