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Posted 6 days ago

Front Desk Administrator

@ FACE Toronto

Toronto, Ontario

Full-time2+ years experience
Apply now
SIGNALS

Overview

FACE Toronto is hiring a full-time, on-site Front Desk Administrator for its plastic surgery practice. The role covers greeting patients, high-volume scheduling, call and email handling, patient records, and payments. The posting requires at least 2 years in a medical office or high-end customer service setting.

Responsibilities:

  • Greet and support patients
  • Manage high-volume scheduling and appointment confirmations
  • Answer and route calls, respond to emails
  • Maintain confidential patient records and intake documentation
  • Process payments, deposits, and billing

Requirements summary:

  • Minimum 2 years in a medical office or high-end customer service
  • Strong communication and phone etiquette
  • Familiarity with medical terminology and insurance processes (asset)
  • Ability to manage a high-volume schedule
  • Proficiency in office software and medical management systems

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-04
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Experience2+ years
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingHospital or clinic, Office
PositionMostly standing
Physical demandsphysical low · computer high
LanguagesEnglish
Encouraged to applyPeople with disabilities

Summary and details written by AI from the posting; the employer’s posting is the authority.

FACE Toronto

FieldValue
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Job description

JOIN OUR TEAM!

We are a premier plastic surgery practice, committed to providing exceptional care and outstanding results for our patients. Our team of experienced surgeons, nurses, and administrative professionals work collaboratively to deliver personalized services in a welcoming, high standard clinical environment.

Position Title:

Front Desk Administrator

Reports to:

Director of Operations

Hours:

On-site, Full-Time

Role Description

The Front Desk Administrator at FACE plays a key role in delivering a seamless, elevated clinic experience. This role combines front desk operations, patient coordination, scheduling, and high‑level customer service.

Key Responsibilities:

  • Greet and support patients, ensuring a warm and professional experience
  • Manage high‑volume scheduling, appointment confirmations
  • Answer and route calls; respond to emails and general inquiries promptly and professionally.
  • Maintain accurate and confidential patient records, intake documentation
  • Process payments, deposits, and billing with accuracy and discretion.
  • Assist with mail, deliveries, faxing, chart preparation, and general administrative tasks
  • Uphold patient confidentiality and maintain compliance with regulatory and clinical protocols

Qualifications:

  • Minimum 2 years of experience in a medical office or high‑end customer service environment.
  • Strong communication, phone etiquette, and interpersonal skills.
  • Knowledge: Familiarity with medical terminology and insurance processes is beneficial
  • Skills: Ability to manage a high-volume schedule and prioritize competing responsibilities
  • Proficiency in office software and medical management systems; strong organizational and multitasking abilities; excellent communication skills

APPLY NOW

Please submit your resume and cover letter to [email protected]

We thank all applicants, however, only those considered for an interview will be contacted.

Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process.

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