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First seen by our source: 3 hours ago

Front Desk Staff

@ the medicine hat villa

Medicine Hat, Alberta

Full-time
Apply now
SIGNALS

Overview

The medicine hat villa is hiring a full-time, on-site Front Desk Staff in Medicine Hat, Alberta. The role greets guests, handles check-in and check-out, reservations, payments and guest records, and coordinates with housekeeping and maintenance. The posting asks for flexible hours including evenings, weekends and holidays.

Responsibilities:

  • Greet guests and manage check-in and check-out
  • Handle reservations and process payments
  • Answer calls and inquiries professionally
  • Maintain guest records confidentially
  • Coordinate with housekeeping and maintenance

Requirements summary:

  • Strong customer service and communication skills
  • Phone etiquette and receptionist experience
  • Computer literacy for reservation systems
  • Organized and able to multitask
  • Hospitality experience is an asset
  • Available for evenings, weekends and holidays

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Scheduleevening, holidays, weekends
Travelair: none · ground: none
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

the medicine hat villa

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Job description
Company Description The medicine hat villa is a hospitality and accommodation provider located at 530 4 St SE in Medicine Hat, Alberta, Canada. The organization focuses on creating a welcoming and comfortable environment for guests and visitors. Team members work closely together to maintain high standards of service and cleanliness throughout the property. The location offers opportunities to engage directly with guests and contribute to a positive experience for all visitors.
Role Description This is a full-time, on-site Front Desk Staff role based in Medicine Hat, AB. The Front Desk Staff is responsible for greeting guests, managing check-in and check-out procedures, and answering phone calls and inquiries in a courteous and professional manner. Daily tasks include handling reservations, processing payments, maintaining guest records, and providing information about services and local amenities. The role also involves coordinating with housekeeping and maintenance teams, responding to guest requests or concerns, and ensuring the reception area is tidy and organized. The position requires consistent adherence to company policies, confidentiality, and a strong focus on customer service.
Qualifications
  • Strong Customer Service and Communication skills, with a professional and friendly demeanor when interacting with guests.
  • Proficient Phone Etiquette and Receptionist Duties, including managing calls, messages, and front desk operations.
  • Computer Literacy for handling reservation systems, email communication, data entry, and basic office software.
  • Ability to stay organized, multitask, and manage time effectively in a fast-paced environment.
  • Reliability, attention to detail, and a commitment to maintaining confidentiality and guest privacy.
  • Previous experience in hospitality, front desk, or customer-facing roles is an asset.
  • Availability to work flexible hours, including evenings, weekends, and holidays as needed.

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