Front Desk Student Services Administrator

Are you looking to apply your customer service and data entry talents in post-secondary education? Randstad Canada is seeking a reliable Front Desk Student Services Administrator – Continuing Education for a temporary or contract role supporting our client in Calgary. Working within our business administration specialization, this position serves as the primary front-line contact for adult students, instructors, and campus visitors.

In this business administration role, you will greet visitors, answer telephone inquiries, process student tuition payments, coordinate exam bookings, and enter student records into departmental databases. The front counter has a steady, manageable flow, allowing you time to deliver helpful customer service and accurate data entry. While experience with student software like Banner or Lifelong Learning is an asset, comprehensive system training is provided. This temporary or contract position offers a predictable morning schedule (Monday to Friday, 8:00 AM to 1:00 PM) running through December 23, with the possibility of extension.

Our recruiters are recognized experts in business administration, dedicated to connecting you with rewarding temporary or contract positions that advance your career goals.

Advantages
• Competitive pay rate of $23.00 to $25.00 per hour, paid weekly on a temporary or contract basis.
• Dependable part-time morning schedule: Monday to Friday, 8:00 AM to 1:00 PM.
• Immediate placement through December 23, with the possibility of contract extension.
• Comprehensive on-the-job training provided for all specialized database and software systems.
• Valuable customer service and business administration experience in the post-secondary sector.
• Supportive, collaborative office team environment.
• Representation from Randstad recruiters who are dedicated experts in business administration.

Responsibilities
• Provide professional customer service at the Continuing Education reception counter and answer inbound calls.
• Deliver course, schedule, tuition fee, and registration information to continuing education learners.
• Collect, process, and record student tuition and administrative fees accurately.
• Schedule, confirm, and coordinate student exam bookings and invigilation sessions.
• Perform prompt data entry to update student files, registration records, and class rosters.
• Navigate internal student information systems (Banner and Lifelong Learning; training provided).
• Forward specialized student inquiries to appropriate advisors and departmental contacts.
• Learn internal software systems, office policies, and registration procedures quickly.
• Maintain confidentiality of student records and personal information at all times.

Qualifications
• Prior customer service representative (CSR), front desk reception, or administrative experience.
• Experience in a post-secondary or continuing education environment is considered a strong asset.
• Proven data entry skills with an eye for detail, precision, and accuracy.
• Ability to learn and navigate new computer software and database tools quickly.
• Familiarity with systems such as Banner or Lifelong Learning is an asset, but not required.
• Clear verbal and written English communication skills.
• Punctual, reliable, and available to work on-site in Calgary, Monday to Friday from 8:00 AM to 1:00 PM.

Summary
Looking for your next career move? Connect with our expert recruiters today to explore diverse opportunities matched to your professional goals and aspirations.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.