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Posted 2 months ago

Front of House Supervisor

@ Boston Pizza

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Gatineau, Quebec

$18–$22/hrFull-time
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SIGNALS

Overview

Boston Pizza is hiring a Front of House Supervisor to assist the General Manager with daily restaurant operations, including training, development and performance management of front-of-house staff. The role focuses on guest experience, brand standards, food safety and team leadership in a fast-paced casual dining setting. Full-time, with flexible scheduling and pay of CAD $18.00 to $22.00 per hour.

Pay:

$18–$22 an hour

Responsibilities:

  • Assist the General Manager with daily restaurant operations
  • Support training, development and performance management of FOH team members
  • Ensure guests have an excellent experience from start to finish
  • Champion a fun, safe and respectful work environment
  • Uphold Foundations of Hospitality, brand standards and food safety

Requirements summary:

  • Strong leadership abilities and example-setting on the floor
  • Strong organizational skills and effective time management
  • Ability to build relationships and work cohesively with team members
  • Positive composure in a fast-paced environment
  • Commitment to exceeding guest expectations

Tools & skills

Performance managementLeadershipOrganizational skillsTime managementFood safety
Source and dates

Employer career site / ATS feed · icims

Employer posting date
2026-09-07
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Restaurant or kitchen
PositionSitting and standing
Physical demandsphysical moderate · computer low
Perks mentionedFlexible hours, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Boston Pizza

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Proudly recognized as one of Canada's Best Managed and Great Place to Work.

Full company description

Boston Pizza is Canada’s No. 1 casual dining brand. We have been recognized as a Platinum Club member of Canada’s Best Managed Companies and are one of Canada’s top fifty great places to work among medium-sized organizations. Also, have been a Franchisees’ Choice Designation winner for seven consecutive years. Boston Pizza also has the Boston Pizza Foundation Future Prospects, which believes that strong role models inspire kids to be great and has raised and donated $27 million to various charities since 1990. Boston Pizza is located in Richmond, BC and has regional offices in Mississauga, ON, and Laval, QC. MISSION: To be the 'gathering place'​ in every community in Canada. To share great food and even better occasions. VALUES: INTEGRITY: We believe success over time is only possible if we conduct ourselves the right way all the time. INCLUSIVITY: Our decisions are better and our ultimate success greater when we work together as equal members of one family. PASSION: As well as we have done so far, we believe we can always do better in ways that are better. HOSPITALITY: We believe food and fun go hand-in-hand and it shows in our people, our workplace and our restaurants. COMMUNITY: We strive to reduce our negative environmental impact and increase our positive community impact.

LinkedIn followers
21,041
People associated on LinkedIn
4,244
Reported office locations
  • 13571 Commerce Pkwy, 201, Richmond, British Columbia V6V 2R2, CA
  • 85 Prologis Blvd, Unit 4, Mississauga, Ontario L5W 0G4, CA
Business categories
  • Snack Food
  • Restaurants
  • Food and Beverage
  • Food Processing
Other recorded names
  • Boston Pizza
  • Boston Pizza International Inc
Specialties
  • Casual Dining
  • Franchising
  • Sports Bar
  • Pizza
  • and Corporate Culture
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Boston Pizza is Canada’s No. 1 casual dining brand. We have been recognized as a Platinum Club member of Canada’s Best Managed Companies and are one of Canada’s top fifty great places to work among medium-sized organizations. Also, have been a Franchisees’ Choice Designation winner for seven consecutive years. Boston Pizza also has the Boston Pizza Foundation Future Prospects, which believes that strong role models…

FieldValue
IndustryRestaurants
Company size201-500 employees
HeadquartersRichmond, British Columbia
Organization typePublic Company
Year founded1964
SpecialtiesCasual DiningFranchisingSports BarPizzaand Corporate Culture
Open jobs on Jobsy573
LinkedInView page
Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
  • Build relationships and give back to your local community
  • Boston Pizza Scholarship Program *
  • Leadership Training Programs, and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs

What does a successful Front of House Supervisor look like?

  • Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
  • Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
  • Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
  • Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

CAD $18.00/Hr.

Max

CAD $22.00/Hr.

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