Posted 3 days ago
General Manager
@ Sienna Senior Living
Clarence-Rockland, Ontario
Overview
Sienna Senior Living is hiring a General Manager on a 4-month temporary contract at its Aspira Rockland Manor Retirement Living residence. The role leads the residence's management team and overall operations, including occupancy, financial performance, resident concerns, regulatory compliance and community partnerships. Pay is $80,839 to $101,049 per year.
Responsibilities:
- Lead an interdisciplinary team of managers, sales consultants and front-line staff
- Plan and direct the residence's overall operational activities
- Support the team to reach occupancy, NOI and operating margin targets
- Respond to resident and family concerns and implement corrective action plans
- Ensure site-level compliance with provincial regulations
Requirements summary:
- Bachelor's degree in business administration, hotel management or related field
- 3 to 5 years of progressive leadership experience in retirement living or hospitality
- Proven budget and operational management experience
- Experience in sales and marketing
- Excellent verbal and written communication skills
- Vulnerable Sector Check and Criminal Records Check
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Background checks | vulnerable sector, criminal record |
| Education | Bachelor’s degree (required) |
| Fields of study | Business Administration, Hotel Management |
| Perks mentioned | Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sienna Senior Living
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Cultivating happiness in daily life
Full company description
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s largest owners and operators of senior living options, with 100+ high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 15,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting. Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
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- Business categories
- Health Care
- Communities
- Real Estate
- Other recorded names
- Sienna Senior Living
- Niagara Long Term Care Residence
- Specialties
- Retirement Living
- Long-Term Care
- Consulting Services
- Management Services
- Residential Care
- Complex Care
- Independent Living
- Assisted Living
- and Memory Care
- Profile identifies a recruitment agency
- No
- Reported total investment
- 920,688,068
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes. Sienna is one of Canada’s…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Markham, Ontario |
| Organization type | Public Company |
| Year founded | 1972 |
| Specialties | Retirement LivingLong-Term CareConsulting ServicesManagement ServicesResidential CareComplex CareIndependent LivingAssisted Livingand Memory Care |
| Open jobs on Jobsy | 525 |
| View page |
General Manager - Temporary Contract, 4 Months
Aspira Rockland Manor Retirement Living
Rate of Pay: $80,839 - $101,049
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is crucial in driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring. You will ensure that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care excellence!
Reporting to the Vice President Regional Operation or the Regional Director of Operations, we are searching for an individual who thrives in a multifaceted and highly rewarding environment. This role requires balancing the demands of nurturing relationships with seniors, their families, and external community stakeholders.
Why you belong here:
We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
• A competitive salary and vacation package
• Health & Dental benefits program
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
What you will be doing:
You will be a welcomed member of the Aspira Management team and impact in the following ways:
• Build a high performing, strong and effective management team
• Lead an interdisciplinary team of Managers, Sales Consultants and Front Line employees
• Plan, coordinate, direct and monitor the effectiveness of the overall operational activities of the Residence
• Develop short and long term operational plans for the efficient operation, including proper delegation and communication of lines of authority
• Provide support and direction to the team to achieve targeted occupancy, Net Operating Income and Operating Margin
• Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence of similar issues
• Ensure site level compliance with all applicable provincial regulations
• Collaborate with internal resources to ensure the optimum working environment so that team members, who value their work, are engaged and provide the best resident experience
• Partner with Director of Wellness and Sales Advisor to create and execute strong outreach strategy to increase/maintain occupancy
• Foster positive community partnerships with health and service providers, business leaders, civic officials and other community agencies to promote the home as an integral part of the community
What you need to know:
• You have a bachelor degree in Business Administration, Hotel Management, or a related field, equipping you with a solid foundation in management principles and practices relevant to our organization
• With 3-5 years of progressive leadership experience in retirement living, hospitality or a similar sector, you have honed your management skills and are adept at leading teams in compassion and efficiency
• You have a proven track record of effective team management, budget management and operational excellence. Your experience demonstrates your ability to manage resources wisely and lead operations successfully
• You possess experience in sales and marketing, crucial for driving occupancy and engaging the community. Your skills in this area will help promote our services and enhance our reputation and reach
• Your excellent verbal and written communication skills stand out. You are capable of building and maintain strong relationships with seniors, their families, team members and external stakeholders
• You must be legally eligible to work in Canada or have a valid work/study permit
• You must successfully pass a Vulnerable Sector Check and Criminal Records Check
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
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