Posted last month
General Manager - Etobicoke SmartCentre
@ Old Navy Canada Inc.
Etobicoke, Ontario
Overview
Old Navy Canada Inc. is hiring a General Manager for its Etobicoke SmartCentre store. The role leads the store team to deliver a profitable business plan, covering customer operations, merchandising, product operations and talent development. The posting requires a flexible schedule including nights, weekends, holidays and travel.
Responsibilities:
- Drive sales and profit through forecasting and scheduling
- Manage the store budget and P&L
- Build and develop high-performing teams
- Coach staff and lead SOP implementation
- Deliver a frictionless omnichannel customer experience
Requirements summary:
- 3-5 years of retail experience leading others
- Demonstrated ability to deliver results
- Strong communication with customers and employees
- College degree preferred
- Ability to work flexible hours including nights, weekends and holidays
- Ability to travel as required
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | ground: moderate |
| Work setting | Store, Warehouse, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer moderate |
| Languages | English |
| Education | College diploma (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Old Navy Canada Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 7 |
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Journal
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