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Posted 70 months ago

General Manager - Retirement Residence

@ HeadHunting Inc.

Toronto, Ontario

3+ years experience
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Overview

HeadHunting Inc. is hiring a General Manager for one of its client's retirement residences. The role runs daily operations, budgeting, quality programs, sales support, and community partnerships, and oversees departments and resident concerns. The posting requires a management course or 3 years of equivalent experience, plus strong supervisory, communication, and MS Office skills.

Responsibilities:

  • Plan and direct residence operations
  • Manage and monitor the annual operating budget
  • Oversee the quality improvement program and OHS committee
  • Lead sales and marketing initiatives
  • Resolve resident and family concerns

Requirements summary:

  • Management course or 3 years equivalent experience
  • Strong supervisory and leadership abilities
  • Good public relations and communication skills
  • Working knowledge of MS Office, Excel and Word
  • Initiative and good judgment

Tools & skills

Source and dates

Source type not verified · cats

Employer posting date
2021-01-25
First seen by our source
2026-10-15
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Manages peopleYes
Travelair: none · ground: none
Work settingOffice, Care home
PositionSitting and standing
Physical demandsphysical low · computer high

Summary and details written by AI from the posting; the employer’s posting is the authority.

HeadHunting Inc.

FieldValue
Open jobs on Jobsy47
Job description
Our client a leading Senior housing Company are looking for a General Manager for one of their Retirement Residences.

The General Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of team members.

As a General Manager Your typical day will impact the following ways:
  • Planning, co-ordinating, directing and monitoring the effectiveness of all operational activities of the Residence.
  • Developing short- and long-term operational plans for the efficient operation of the Residence.
  • Providing leadership and direction to ensure all aspects of Quality Improvement Program are carried out as scheduled. (Quality Management plan, corporate indicators, monthly QI schedules, currency of policy & procedure manuals).
  • Supporting sales team members with internal and external initiatives that enhance the reputation of the Residence and maximize lead generating activities.
  • Monitoring all departments to ensure that the residence is tour ready at all times.
  • Establishing marketing objectives with the Marketing lead on a daily, weekly, and monthly targets
  • Reviewing the competitive analysis and making recommendations on annual rate increases and service enhancements or changes based on the trends in the community.
  • Fostering positive community partnerships with health and service providers, business leaders, civic officials, and other community agencies to promote the Residence as part of the community.
  • Seeking opportunities to ensure a participative working relationship within the provincial health care network.
  • Participating in the development of the annual operating budget.
  • Overseeing all expenditures, utilizing the purchase journals to ensure departments operate within budgetary guidelines.
  • Providing oversight to Occupational Health & Safety Committee to ensure it meets all legislative requirements.
  • Monitoring all active claims and ensures ongoing efforts are made for early return to work.
  • Monitoring compliance with the policy on Monitoring Resident Wellbeing.
  • Responding promptly to concerns of residents and family members, mediating a satisfactory response to concerns and implements action plans to avoid reoccurrence of similar issues.
  • Performing other duties as assigned.
Must haves
  • Have completed a Management course or have a minimum 3 years’ equivalent experience.
  • Must possess excellent supervisory and leadership abilities in the areas of human resources, finance, labour relations, marketing, and department coordination.
  • Must possess good public relations and communication skills.
  • Must have a strong working knowledge of the Internet and MS Office, specifically Excel and Word.
  • Must demonstrate initiative, good judgment and foster a positive work atmosphere.

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