Posted 6 months ago
Global Reservations Agent
@ Brewster Inc.
Overview
Pursuit Inc. (Brewster) is hiring a full-time Global Reservations Agent to help guests plan, book and modify hotel, attraction and transportation reservations across Canada and the USA. The role is a 3 days in office and 2 days remote hybrid arrangement, starting at $18.50 per hour, with flexible shifts including evenings, weekends and holidays. Criminal record check required.
Pay:
$18.50 an hour
Responsibilities:
- Help guests plan, book and modify reservations in Canada and the USA
- Deliver service by phone, email and chat
- Upsell and cross-sell to enhance guest experience
- Resolve guest questions and concerns
- Maintain accurate bookings across multiple systems
Requirements summary:
- 1+ years in customer service, hospitality, retail or contact centre
- Strong English verbal and written communication
- Comfortable using multiple systems and digital tools
- Flexible shifts including evenings, weekends and holidays
- Consent to criminal record check
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-04-29
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Perks mentioned | Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Brewster Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Bartlett helps residential and commercial customers maintain beautiful, healthy landscapes and trees.
Full company description
The trees and shrubs us are valuable assets that deserve care and protection. For over 100 years, Bartlett Tree Experts has been providing residential and commercial property owners the services needed to help keep those trees healthy and beautiful. Services: inventory management, pruning, fertilization, insect & disease suppression, soil management, lightning protection, cabling and bracing and removals.
- LinkedIn followers
- 21,289
- People associated on LinkedIn
- 1,594
- Reported office locations
- 1290 East Main Street, Stamford, CT 06905, US
- 640 Hale St, Beverly, Massachusetts 01915, US
- 32 Nickerson Rd, Ashland, Massachusetts 01721, US
- 345 Union Avenue, Westbury, NY 11590, US
- 1599 Custer Ave, San Francisco, California 94124, US
- 841 E Mission Rd, San Gabriel, California 91776, US
- 455 S Platte River Dr, Denver, Colorado 80223, US
- 476 Canal St, Stamford, Connecticut 06902, US
- 560 NE 42nd Ct, Oakland Park, Florida 33334, US
- 4151 W Lake St, Chicago, Illinois 60624, US
- 751 N. Bolingbrook Drive, Link 12, Bolingbrook, IL 60440, US
- 50 Bear Hill Rd, Waltham, Massachusetts 02451, US
- 1 Metropolitan Ct, Gaithersburg, Maryland 20878, US
- 9 Washington Avenue, #3, Scarborough, ME 04074, US
- 5558 Smetana Dr, Minnetonka, Minnesota 55343, US
- 14627 Youngblood Rd, Charlotte, North Carolina 28278, US
- 5808 Triangle Dr, Raleigh, North Carolina 27617, US
- 33 Zazzetti St, Waldwick, New Jersey 07463, US
- 11814 SE Jennifer St, Clackamas, Oregon 97015, US
- 152 Montgomery Avenue, Bala Cynwyd, PA 19004, US
- 4583 Shimerville Rd, Emmaus, Pennsylvania 18049, US
- 677 Vernon Avenue, Nashville, TN 37209, US
- 2403 W Howard Ln, Austin, Texas 78728, US
- 2902 Pyramid Dr, Austin, Texas 78734, US
- 11376 Kline Dr, Dallas, Texas 75229, US
- 2117 Lou Ellen Ln, Houston, Texas 77018, US
- 7823-LL Loisdale Road, Springfield , VA 22150, US
- 8979 Pocahontas Trail, James City County, Virginia 23185, US
- 8509 Oakview Dr, Manassas, Virginia 20110, US
- 3081 Norland Avenue, Burnaby, BC V5B 3A9, CA
- 1950 Ellesmere Road, Unit 16, Scarborough, ON M1H 2V8, CA
- Business categories
- Environmental Consulting
- Advice
- Property Management
- Forestry, Logging & Timber Operations
- Agriculture
- Other recorded names
- Northampton
- Northbrook
- Naples
- Augusta
- Reading
- St. Louis
- Auburn
- Seattle
- Greensboro
- San Antonio
- Manchester
- White River Junction
- Southampton
- Corvallis
- Bartlett Tree Experts
- Osterville
- San Francisco
- Sonoma
- Farmingdale
- Orleans
- Minnetonka
- Bala Cynwyd
- Syracuse
- Ashland
- Tampa
- Ashburn
- Johnson City
- San Diego
- Lebanon
- Cleveland
- Denville
- Burlington
- York
- Fredericksburg
- Santa Monica
- Santa Barbara
- Annville
- Sheffield
- Stevensville
- Richmond
- Bolingbrook
- Owings
- Seattle South
- Indianapolis
- Portland
- Clackamas
- Cincinnati
- Parsonsburg
- Weston
- Tucson
- Columbus
- Chestertown
- Billerica
- Chattanooga
- Lancaster
- Medford
- Zeeland
- Lexington
- Laguna Woods
- Chapel Hill
- Brewster
- Dover
- Annapolis
- Tinton Falls
- Durham
- Lake Geneva
- Wilmington
- Research Lab
- Grand Rapids
- Littleton
- Boulder
- Northern Neck
- Wolfeboro
- San Rafael
- Fishersville
- Hilton Head
- Beaufort
- Nantucket
- Tucker
- San Marcos
- Chicago
- Lake Barrington
- Tallahassee
- Marshall
- Palo Alto
- Pasadena
- Westbury
- Roanoke
- Spokane
- Gettysburg
- Houston
- West Falls
- West Chester
- Harrisburg
- San Jose
- Pittsburgh West
- Gaithersburg
- Pisgah Forest
- Frederick
- Knoxville
- Waltham
- Pittsburgh East
- Beverly Farms
- Pleasant Hill
- Charlottesville
- Hanover
- Fort Lauderdale
- New Orleans
- Lake Bluff
- Fort Collins
- Greer
- Simsbury
- Monroe
- Raleigh
- Stamford
- Memphis
- North Ridgeville
- Charlotte
- Charleston
- Guilford
- Austin
- New Milford
- Hooksett
- Seekonk
- Martha's Vineyard
- East Providence
- Lynchburg
- Mount Desert
- Springfield
- Waldwick
- Sewell
- Savannah
- Specialties
- arborist
- arboriculture
- tree care
- tree expert
- tree service
- tree doctor
- tree surgeon
- Arborcare
- plant health care
- Tree inventory
- Pruning
- Storm clean up
- and tree consultation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The trees and shrubs us are valuable assets that deserve care and protection. For over 100 years, Bartlett Tree Experts has been providing residential and commercial property owners the services needed to help keep those trees healthy and beautiful. Services: inventory management, pruning, fertilization, insect & disease suppression, soil management, lightning protection, cabling and bracing and removals.
| Field | Value |
|---|---|
| Industry | Environmental Services |
| Company size | 1,001-5,000 employees |
| Organization type | Privately Held |
| Year founded | 1907 |
| Specialties | arboristarboriculturetree caretree experttree servicetree doctortree surgeonArborcareplant health careTree inventory |
| Open jobs on Jobsy | 65 |
| View page |
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
Turn Conversations into Experiences. Build Skills. Travel More.
As a Global Reservations Agent, you’ll help guests plan and book unforgettable experiences across some of the most iconic destinations in North America—from Banff to Montana, Alaska and beyond. You’ll be part of a fast-moving, modern contact centre using the latest tools and technology while building valuable skills in sales, service, and hospitality.
If you’re looking for a role that offers flexibility, real perks, career growth, and a pathway into the travel industry, this is it! This role offers the flexibility to work 3 days in office and 2 days remote.
What You’ll Do
Help guests plan, book, and modify reservations across hotels, attractions, and transportation within Canada and the USA
Deliver exceptional service across phone, email, and chat
Identify opportunities to enhance the guest experience through upselling and cross-selling
Resolve guest questions and concerns with professionalism and empathy
Maintain accurate bookings and guest information across multiple systems
Stay current on products, promotions, and destinations \
Collaborate with internal teams to ensure seamless guest experiences
What You’ll Gain (Beyond the Paycheque)
This role is designed to build real, transferable skills:
Sales & Revenue Skills (upsell, cross-sell, conversion)
Customer Experience Expertise
Communication & Problem-Solving
Exposure to Modern Systems & Automated Platforms
Hospitality & Travel Industry Knowledge
Many of our leaders started in roles like this—this is a proven pathway to grow within the organization.
What Makes You a Strong Fit
You enjoy helping people and creating great experiences
You’re comfortable talking to customers and building rapport
You’re motivated by performance, goals, and incentives
You can multitask across systems in a fast-paced environment
You’re reliable, adaptable, and open to learning
Qualifications
Required
1+ years in customer service, hospitality, retail, or contact centre environments
Strong verbal and written communication skills in English
Comfortable using multiple systems and digital tools
Ability to work flexible shifts (including evenings, weekends, and holidays)
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
Preferred
Experience in travel, hospitality, or reservations
Familiarity with systems such as Inntopia, Maestro, Ventrata, CRM tools, and telephony platforms
Experience in sales or upselling environments
Compensation
Starting wage: $18.50/hour
Why Join Now
We’re evolving—launching new systems, expanding globally, and creating more opportunities for our teams.
This is your chance to:
Get in early and grow with the organization
Build valuable, in-demand skills
Be part of something dynamic, modern, and expanding
Ready to build skills and be part of something bigger? Apply today!
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
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