Posted 2 months ago
Great Hall Supervisor (Winter)
@ Panorama Mountain Village
Panorama, British Columbia
Overview
Panorama Mountain Village is hiring a winter Great Hall Supervisor to lead front-of-house food and beverage and catering events at the resort. The role supervises the team, runs opening and closing, trains staff on the POS and cash-outs, and keeps guest experience and standards high. The schedule fluctuates with guest and resort demand.
Responsibilities:
- Lead front-of-house operations in the Great Hall and catering events
- Train staff on POS use, cash-outs and FOH duties
- Complete daily reports, opening and closing procedures
- Keep areas clean and presentable to standard
- Assist with scheduling, discipline and termination procedures
Requirements summary:
- Several years of food and beverage experience
- At least one year of supervisory experience
- Serving It Right certificate
- Knowledge of Profitek POS and Microsoft Word and Excel
- Ability to lift up to 50 lbs and work 9-10 hour shifts on feet
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-09-10
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Management experience | 1+ years |
| Manages people | Yes |
| Schedule | day, evening |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Client sites |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Licences & certifications | Serving It Right |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Panorama Mountain Village
| Field | Value |
|---|---|
| Open jobs on Jobsy | 45 |
You will assist in all the F&B operations for the Great Hall and Catering events. You will be responsible for putting the Wow in every guest experience daily. This is a leadership position where you are accountable for developing and leading a team that creates exceptional guest experiences. You will assist in the supervision of catering events and Great Hall operations as required. You are accountable for high product and service quality and consistency, revenue levels, cost controls and standard operating procedures. This is a diverse position that changes as the seasons change in the resort. The schedule for this position also fluctuates to meet the demands of our guests, resort events and management team.
Essential Functions:
Responsible for FOH operations in the Great Hall and Catering Events
Nurture positive and professional communications between all employees
Maintain an open and honest two-way communication to any and all departments
Train all Greathall and Catering employees in POS system use, daily cash outs and all other FOH duties as required.
Participate in required operational meetings as requested by the manager
Help the outlet manager in developing promotional programs that include food and beverage, guest services, interdepartmental and employee incentives
Completing daily reports
Completing in full, opening and closing procedures and responsibilities
Leading and assisting in ensuring all areas of the Great Hall and catering are permanently kept, clean, tidy, and presentable according to the requirements of Strata, Management and Senior Management.
Reporting maintenance requirements and following up in completion
Assist in disciplinary action, termination procedures, scheduling, and training
Experience/Requirements:
Excellent customer service skills.
Strong verbal, written, analytical, and interpersonal skills.
Thoroughly familiar with Microsoft Word and Excel.
Knowledge of Profitek POS system.
Ability to prioritize, organize, and manage multiple projects and tasks simultaneously.
Excellent people skills including the ability to resolve customer satisfaction problems.
Several years experience in Food and Beverage and 1 or more years supervisory experience
Strong attention to detail.
Secondary Education Diploma or Equivalent
Should have hands-on experience as bartender, server, and cashier, Serving It Right certificate, out-going and guest oriented
Must be able to lift up to 50 lbs and work on feet for 9-10 hour shifts
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