Posted last month
Holiday Customer Service Representative (Fixed Term)
@ LCBO
Oakville, Ontario
Overview
LCBO is hiring Holiday Customer Service Representatives at its Oakville store at 251 Oak Walk Dr. for a fixed term from November 16 to December 31, 2026. The work covers serving customers at the POS, stocking and facing shelves, and holiday campaigns; it requires Friday evening, weekend and holiday availability. Pay is $20.82 per hour, and online paid training is provided.
Pay:
$20.82 an hour
Responsibilities:
- Serve customers at the POS/cash system
- Ask for donations for the Spirit of Sustainability campaign
- Participate in customer experience and postal code surveys
- Receive inventory and replenish and face shelves
- Keep the store clean, organized and safe
Requirements summary:
- At least 18 years old
- Legally allowed to work in Canada (valid SIN, student or work permit)
- Comfortable supporting customers and working with teammates
- Able to lift up to 40 lbs (18 kg) repeatedly while standing
- Availability Friday evening, weekends and holidays
- English and French bilingualism an asset
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-05
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, holidays, weekends |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 40 lb · computer low |
| Languages | English, French |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
LCBO
| Field | Value |
|---|---|
| Headquarters | Toronto |
| Open jobs on Jobsy | 246 |
Location Address:
251 Oak Walk Dr., OakvilleSalary / Pay: $20.82/hour
Job Posting Description:
At the LCBO, we always have the right spirit! Do you?
IMPORTANT: Candidates only need to apply for one position for cities/towns with multiple locations and job postings.
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to December 31, 2026. If you are interested in becoming a friendly, helpful go-to expert for customers during the holiday season, this role is a great opportunity to make a positive impact.
Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits, giving you the confidence to support customers and make their holiday shopping experience memorable.
About the Role:
You will be working on-site. #LI-OnSite
Reporting to the Store Manager, you will:
Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.
Ask for donations as part of our Spirit of Sustainability campaign.
Participate in the Customer Experience and Postal Code Survey campaigns.
Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all.
Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time.
About You:
Comfortable supporting customers and working effectively with teammates.
You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).
You must be at least 18 years old.
Bilingualism (English and French) is a bonus.
Required Availability
Friday (5:00 p.m. – Close).
Saturday and Sunday (available all day for a 4-to- 8-hour shift).
Holiday Availability:
Christmas Day (December 25).
Boxing Day (December 26).
New Year’s Eve (December 31).
Additional Availability
Additional work may be available during the week (Monday – Thursday), based on store needs.
Schedules are posted two weeks in advance.
Extra shifts may come up on short notice.
Why Join the LCBO?
Online learning to support your interests and growth.
Future employment opportunities for eligible employees.
Employee and Family and Assistance Program.
Discounted services, products and tickets to sporting and entertainment events (WorkPerks).
You’ll feel good knowing your work is helping make a difference in communities across Ontario
There is a world of opportunities at the LCBO…
Accommodation
We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.
Thank you for your interest. Only applicants selected for further consideration will be contacted.
Union / Non-Union:
Union
Journal
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