Posted 3 months ago
Hospitality Supervisor - Quick Service
@ Canucks Sports & Entertainment
Vancouver, British Columbia
Overview
Canucks Sports & Entertainment is hiring a part-time, hourly Hospitality Supervisor, Quick Service, for games and events at Rogers Arena in downtown Vancouver. The role leads a front-line team during Canucks games, Warriors games and concerts, coaching staff to deliver exceptional fan service. The posting states a rate of $26.00 per hour, weeknight, weekend and holiday shifts starting around 4:00pm, and an onsite role.
Pay:
$26 an hour
Responsibilities:
- Lead a team and coach members during games and events
- Ensure exceptional hospitality and fan experience
- Partner with all Rogers Arena staff
- Handle other duties as required
Requirements summary:
- Minimum age 19
- Serving it Right certificate
- Proven quick service leadership experience
- Strong problem-solving and communication skills
- Ability to lift 35 lbs and stand for long periods
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-08-11
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Hospitality & tourism |
| Manages people | Yes |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 35 lb · computer low |
| Languages | English |
| Licences & certifications | Serving it Right |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canucks Sports & Entertainment
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We connect organizations to BC's largest sports fanbase.
Full company description
Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference. If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company. Please see www.canucks.com/jobs for all current opportunities.
- LinkedIn followers
- 31,356
- People associated on LinkedIn
- 1,231
- Reported office locations
- 800 Griffiths Way, Vancouver, BC V6B 6G1, CA
- Business categories
- Sports
- Other recorded names
- Abbotsford Canucks
- Abbotsford Arena-AHL ArenaOpsPT
- Canucks Sports & Entertainment
- Canucks Sports & Entertainment (CSE)
- Specialties
- Owner and Operator of Rogers Arena
- Owner of Vancouver Canucks (NHL)
- Owner of Abbotsford Canucks
- and Owner of Vancouver Warriors
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging…
| Field | Value |
|---|---|
| Industry | Spectator Sports |
| Company size | 201-500 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1970 |
| Specialties | Owner and Operator of Rogers ArenaOwner of Vancouver Canucks (NHL)Owner of Abbotsford Canucksand Owner of Vancouver Warriors |
| Open jobs on Jobsy | 45 |
| View page |
Position: Hospitality Supervisor, Quick Service
Department: Hospitality
Reports to: Manager/Assistant Manager/, Hospitality
Hourly Rate: $26.00
At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!
POSITION SUMMARY:
An integral part of the hospitality team, Quick Service Supervisors lead a respective team during games and events at Rogers Arena and provide coaching to ensure each fan receives exceptional service. This is a part-time, hourly, event-based position.
A typical shift includes:
- Leading a respective team and providing ongoing coaching and recognition to team members to ensure exceptional hospitality is provided and the fan experience is exceptional
- Contributing to building a high performance team by actively partnering with all staff of Rogers Arena
- Other duties as required
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Must be at least 19 years of age
- Must be able to work weeknights, weekends, and holidays with a start time of approximately 4:00pm
- Must be able to safely lift up to 35 lbs.
- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Completion of Serving it Right Certificate
- Excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a fan’s satisfaction
- Strong communication and listening skills and the ability to communicate with guests and respond to inquiries
- Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
- Proven front line customer service leadership in a Quick Service setting
- Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
- A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
- This is an onsite role at Rogers Arena in downtown Vancouver
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
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