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Human Resources Manager

@ IntouchCX

Calgary, Alberta

Full-time3+ years experience
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SIGNALS

Overview

IntouchCX is hiring a Human Resources Manager for its Calgary, AB campus and international operations to support and run HR functions. The role covers employee satisfaction programs, HR process improvement, compensation analysis and new-hire orientation. Full-time, with 3 to 5 years of HR experience required.

Responsibilities:

  • Develop and implement employee satisfaction programs
  • Lead HR process improvements
  • Maintain salary structures and job evaluation systems
  • Analyze compensation and benefit programs against the market
  • Conduct new employee orientations

Requirements summary:

  • Bachelor's degree in HR or HR designation (preferred)
  • 3 to 5 years of HR experience in a fast-paced environment
  • Experience investigating matters and making recommendations
  • Strong analytical and decision-making skills
  • Ability to travel internationally when required

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-10-13
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentHuman resources
Experience3+ years
Hours per week40 (estimated)
Travelair: moderate
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsHR designation
EducationBachelor’s degree (preferred)
Fields of studyHuman Resources
Perks mentionedGenerous paid time off

Summary and details written by AI from the posting; the employer’s posting is the authority.

IntouchCX

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Job description
About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

We’re searching for a Human Resources Manager to support and manage different HR functions within our Calgary, AB campus and internationally.

As Human Resources Manager, You Will…

  • Assist in the development and implementation of programs that will drive increased employee satisfaction
  • Identify and initiate Human Resource process improvements
  • Support the communication, reporting and related governance of employment regulations
  • Assist in the development and maintenance of company salary structure, documentation and job evaluation systems
  • Perform competitive market analysis of compensation and benefit programs
  • Conduct new employee orientations and reorientations as policies and benefits change
  • Maintain HR databases, computer software systems and manual filing systems

As Human Resources Manager, You Have…

  • Bachelor's Degree in Human Resources, HR Designation achieved or in process (preferred)
  • A minimum of 3-5 years of HR experience in a fast-paced environment
  • Demonstrated expertise in developing and managing relationships with internal customers
  • Must have experience investigating matters and making recommendations/ decisions based upon findings
  • Above average verbal and written communication skills - ability to speak accurately, use proper grammar and good enunciation.
  • Strong analytical, problem solving and decision-making skills
  • The ability to adapt within a fast-paced, dynamic and changing environment
  • The ability to self-manage, organize multiple tasks with accuracy and timeliness
  • The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • The ability to listen and maintain patience during difficult situations
  • The ability to work independently and with a team
  • A service-oriented attitude
  • The ability to travel internationally when required

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.

Benefits of Working as a Human Resources Manager…

  • Industry-leading medical, vision, and dental benefit plans + paid time off benefits
  • Amazing career growth opportunities

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