Posted 4 days ago
Hybrid Collections Representative - Toronto, ON
@ Transworld Systems Inc.
Toronto, Ontario
Overview
Transworld Systems Inc. is hiring a Hybrid Collections Representative in Toronto, paying $18-22 per hour based on experience. The role calls for telephone collection of overdue accounts for major banks, government and telecommunications clients, with paid onsite training in Scarborough before hybrid work becomes available. Evening shift availability is required for all departments.
Pay:
$18–$22 an hour
Responsibilities:
- Call consumers about overdue accounts
- Answer account questions and negotiate repayment
- Update consumer account information
- Use trace tools to locate consumers
- Document call results clearly
Requirements summary:
- Strong communication and phone etiquette
- Acute computer skills
- Smartphone with Microsoft Authenticator
- High-speed internet with ethernet connection
- Evening shift availability
- Bilingual English and French an asset
Tools & skills
Source and dates
Source type not verified · jibe
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | evening |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Transworld Systems Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Transworld Systems Inc. (TSI) stands as the leading tech-driven provider in Accounts Receivable Management (ARM), Healthcare Revenue Cycle Management (RCM), Customer Experience Business Process Outsourcing (CXBPO), Legal Services, and Loan Servicing Solutions. With a robust financial foundation, TSI operates globally, featuring centers in the U.S., Canada, Latin America, India, and the Philippines. What sets us apart are our unique algorithms, expansive digital platform, and global reach, all underpinned by a strong commitment to regulatory compliance. Our diverse client base ranges from Fortune 100 companies and property management firms to healthcare providers, financial institutions, government entities, and small-to-medium-sized businesses.
- LinkedIn followers
- 22,885
- People associated on LinkedIn
- 6,137
- Reported office locations
- Phoenix, AZ, US
- Augusta, GA, US
- Atlanta, GA, US
- Lake Forest , IL, US
- Somerset, KY, US
- Norwell, MA, US
- Augusta, ME, US
- Springfield, MO, US
- Mason, OH, US
- Columbus, OH, US
- Tulsa, OK, US
- Fort Washington, PA, US
- Houston, TX, US
- Gainesville, VA, US
- Federal Way , WA, US
- Guaynabo, PR, PR
- Vancouver, BC, CA
- Toronto, ON, CA
- Montreal, QC, CA
- Pasay City, PH, PH
- Quezon City , PH, PH
- Guatemala City , GT, GT
- Bangalore, IN, IN
- Mumbai, IN, IN
- Navi-Mumbai, IN, IN
- Business categories
- CRM
- Marketing
- Analytics
- Financial Services
- Outsourcing
- Other recorded names
- Transworld Systems, Inc.
- Transworld Systems Inc.
- TSI - Transworld Systems Inc.
- Specialties
- Profit Recovery
- Accelerator
- collections
- delinquency management
- outsourcing services
- medical collections
- commercial collections
- pre-collections
- accounts receivable
- Integrated technology
- Healthcare RCM
- Revenue Cycle Management
- CX/BPO
- Customer Care Outsourcing
- Business Process Outsourcing
- AR Management
- and Cash Recoveries
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Transworld Systems Inc. (TSI) stands as the leading tech-driven provider in Accounts Receivable Management (ARM), Healthcare Revenue Cycle Management (RCM), Customer Experience Business Process Outsourcing (CXBPO), Legal Services, and Loan Servicing Solutions. With a robust financial foundation, TSI operates globally, featuring centers in the U.S., Canada, Latin America, India, and the Philippines. What sets us…
| Field | Value |
|---|---|
| Industry | Outsourcing and Offshoring Consulting |
| Company size | 10,001+ employees |
| Organization type | Privately Held |
| Specialties | Profit RecoveryAcceleratorcollectionsdelinquency managementoutsourcing servicesmedical collectionscommercial collectionspre-collectionsaccounts receivableIntegrated technology |
| Open jobs on Jobsy | 5 |
| View page |
Work Location: Toronto, Ontario - Hybrid
Compensation: $18-22 per hour based on experience
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Please Note: Training for this role is conducted onsite at our Scarborough office - Hybrid work is available upon the completion of onsite training. Agents working a hybrid schedule may be required to return to fully on-site work if remote performance does not meet established standards or expectations.
Company Office Location:
1100-325 Milner Ave Scarborough, Ontario
Transworld System Canada Inc. (TSI) is looking to add our next hire for growth within, TSI offers an inclusive environment with paid training that presents the opportunity to gain financial literacy, while being a part of the solution. Here at TSI we understand the importance of work-life balance and thrive to promote a culture that believes in our staff and not just numbers. We also take pride in encouraging a passionate drive within our employees through employee engagement activities, ongoing training, and contests.
Currently seeking Collection Agents in Major Banks, Government and Telecommunications portfolios.
Senior Collectors must have at least 3 years of 3rd party collections experience or 1 year student loan servicing experience.
Responsibilities
Agents will be required to contact consumers via telephone in an attempt to collect overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.
Qualifications
- Strong communication skills
- Excellent phone etiquette
- Acute computer skills
- Negotiate repayment arrangement
- Accurately update consumer account information
- Utilize various trace tools to locate consumer information
- Clearly document call results
- Exceed minimum performance requirements
- Adhere to strict security policies & procedures
- Adhere to provincial and state laws
- Bilingual is certainly as asset (English, French) but not required
- Various shifts are offered depending on the department evening shift for all departments availibility required
- High speed internet with ethernet cord connection (our system is not compatible with WIFI)
- Smart Phone with Microsoft Authenticator app to connect to VPN
TSICA
Agents will be required to contact consumers via telephone in an attempt to collect overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.
- Strong communication skills
- Excellent phone etiquette
- Acute computer skills
- Negotiate repayment arrangement
- Accurately update consumer account information
- Utilize various trace tools to locate consumer information
- Clearly document call results
- Exceed minimum performance requirements
- Adhere to strict security policies & procedures
- Adhere to provincial and state laws
- Bilingual is certainly as asset (English, French) but not required
- Various shifts are offered depending on the department evening shift for all departments availibility required
- High speed internet with ethernet cord connection (our system is not compatible with WIFI)
- Smart Phone with Microsoft Authenticator app to connect to VPN
TSICA
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