Posted yesterday
Implementation Consultant
@ BusPlanner
Remote in Canada
Overview
BusPlanner is hiring a full-time Implementation Consultant to lead end-to-end client onboarding projects for K-12 school transportation software. The role covers project timelines, data migration with Excel and AI tools, cross-functional coordination, and in-person and online product training, with required travel.
Responsibilities:
- Lead end-to-end client onboarding projects and timelines
- Execute data migration: cleansing, validating, transforming and importing
- Coordinate Technical Solutions, GIS and Development teams
- Deliver product training and presentations to clients
- Guide clients through change management
Requirements summary:
- Project management and problem-solving experience in cross-functional settings
- Excellent written and verbal communication
- Comfort working with data in Excel
- Eagerness to use AI tools in daily work
- Software implementation or public sector experience a bonus
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-11-13
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: moderate |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BusPlanner
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
All-in-One Student Transportation Platform
Full company description
We're transforming how school districts move students safely and efficiently across North America. BusPlanner is the all-in-one student transportation platform trusted by hundreds of school districts to power smarter, safer, and more cost-effective operations. From intelligent routing and real-time GPS tracking to seamless parent communication and dispatch management, everything runs on a single, intuitive platform built for modern transportation teams. The result? Lower operational costs. Better service delivery. Enhanced student safety. And the data-driven insights you need to plan for tomorrow while managing today. Whether you're running a small fleet or coordinating a complex network across multiple campuses, BusPlanner gives you the control and flexibility to adapt, scale, and stay ahead. Our customers don't just manage transportation. They revolutionize it. Ready to see what's possible? Let's talk about the future of student transportation.
- LinkedIn followers
- 12,903
- People associated on LinkedIn
- 54
- Reported office locations
- 245 Bathurst Dr, Waterloo, Ontario N2V 2E4, CA
- 3661 Sunset Ave, Suite 136, Rocky Mount, NC 27804, US
- Business categories
- Software
- Transportation
- Management Consulting
- Other recorded names
- BusPlanner
- Specialties
- Student Transportation Management Software and Route Planning Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We're transforming how school districts move students safely and efficiently across North America. BusPlanner is the all-in-one student transportation platform trusted by hundreds of school districts to power smarter, safer, and more cost-effective operations. From intelligent routing and real-time GPS tracking to seamless parent communication and dispatch management, everything runs on a single, intuitive platform…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | Waterloo, Ontario |
| Organization type | Privately Held |
| Year founded | 1983 |
| Specialties | Student Transportation Management Software and Route Planning Services |
| Open jobs on Jobsy | 8 |
| View page |
BusPlanner is building a world-class Projects practice, and we are looking for driven, talented, and passionate Implementation Consultants to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the world of school bus transportation.
Who we are
BusPlanner builds market-leading software solutions for K-12 transportation departments across North America. We are on a mission to improve student transportation and empower the people who make it happen. We firmly believe that it takes both product innovation and stellar customer service to achieve our mission. BusPlanner has a 40-year legacy in delivering winning products and services to its clients, and we are only getting started!
What you will do
- Lead end-to-end client onboarding projects, building and managing detailed project timelines to ensure a smooth and transparent implementation journey
- Deliver clear, proactive, and client-friendly communication at every stage, and coordinate across Technical Solutions, GIS, and Development teams to keep deliverables, dependencies, and milestones aligned
- Own and execute data migration workflows—cleansing, validating, transforming, and importing client data using Excel and AI-powered tools to drive accuracy and efficiency
- Conduct product training and presentations for transportation directors, route planners, and other stakeholders, both online and in-person (must be able to travel)
- Become a trusted industry and product expert who guides clients through change management, and continuously explore AI tools and automation to streamline processes and improve data quality
What success in this role looks like
- Your clients feel informed, supported, and confident throughout the entire implementation journey - no surprises, no confusion
- Data migrations are executed accurately and on time, with minimal back-and-forth or rework
- Cross-functional teams enjoy working with you because you keep projects organized and communication clear
- Clients go live feeling excited about using BusPlanner
- You actively contribute ideas that make the implementation process better for the next client
You’ll likely do well in this role if you:
- Like owning outcomes, not waiting for direction
- Enjoy turning messy information into structured plans
- Communicate early, clearly, and often rather than hoping problems fix themselves
- Care about client experience as much as technical accuracy
- Naturally look for ways to make the next project easier than the last
This probably isn’t the right fit if you:
- Prefer narrowly defined tasks instead of end-to-end ownership
- Dislike ambiguity or need every answer before starting
- Want minimal client interaction
- Feel drained by explaining the same concept in different ways to different audiences
- Focus only on finishing your work rather than improving the process
- Are uncomfortable balancing multiple projects at once
- Prior experience in software implementations, client onboarding, or similar project management roles (bonus points for familiarity with public sector clients)
- Strong project management and problem-solving skills in cross-functional settings
- Excellent written and verbal communication skills—you can make the complex feel simple
- Comfort working with data in Excel and an eagerness to leverage AI tools in your day-to-day work
- Passion for customer experience and helping your clients succeed
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