Posted last month
Inside Sales & Client Onboarding Specialist
@ Mantoria Inc.
Mississauga, Ontario
Overview
Mantoria Inc. is hiring an Inside Sales & Client Onboarding Specialist to manage client relationships from first contact through onboarding. The role splits time between closing warehousing business and supporting new clients, and requires at least 3 years of inside sales, account management or onboarding experience. Periodic travel to industry events and conferences is expected.
Responsibilities:
- Respond to inbound sales leads and prepare warehousing quotes
- Follow up with prospects and nurture dormant leads
- Serve as primary contact for new clients during onboarding
- Create and maintain SOPs and onboarding guidelines
- Coordinate with warehousing and operations teams
Requirements summary:
- 3+ years in inside sales, account management or onboarding
- Warehousing, logistics, 3PL or supply chain experience preferred
- CRM experience such as HubSpot preferred
- Strong written and verbal communication
- Highly organized and detail-oriented
- Willingness to travel periodically
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-06
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Travel | air: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mantoria Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- People associated on LinkedIn
- 79
- Other recorded names
- Mantoria Inc.
- Mantoria
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Headquarters | Westmount, Quebec |
| Open jobs on Jobsy | 1 |
| View page |
Join Our Team!
We are always scouting for talented individuals to join our team. Come join a winning team and grow with us! We are interested in finding self-motivated and dynamic team members for whom:
- Client services is a priority and a passion
- Your industry knowledge is a point of pride
- Positive and team-oriented attitude is a must
Role Overview
We are seeking an Inside Sales & Client Onboarding Specialist to manage the full lifecycle of a client relationship, from first contact to a smooth, successful start. You will split your time between generating and closing warehousing business and ensuring new clients feel confident and supported as they come on board. This role is ideal for someone who enjoys both the energy of sales and the satisfaction of building long-term client trust.
Main Responsibilities:
Major responsibilities will include but not limited to:
Inside Sales
- Respond promptly and professionally to inbound sales leads and inquiries
- Prepare accurate, competitive warehousing quotes based on client requirements
- Follow up consistently with prospects to move opportunities through the sales pipeline
- Re-engage and nurture older or dormant leads to uncover new opportunities
- Maintain accurate and up-to-date records in the CRM (leads, quotes, follow-ups, status)
- Attend industry events and conferences to build the company's network and generate new business opportunities
- Help implement a final mile delivery strategy in collaboration with operations and leadership
Client Onboarding & Relationship Management
- Serve as the primary point of contact for new clients during the onboarding period
- Create and maintain Standard Operating Procedures (SOPs) for new clients
- Work cross-functionally with warehousing/operations teams to ensure smooth setup and implementation.
- Develop and maintain Onboarding Guidelines to standardize and streamline the onboarding process
- Assist in identifying and escalating client issues to the appropriate internal team, ensuring timely resolution
- Participate in weekly customer calls as needed to review account status, address concerns, and strengthen the relationship
Main Requirements:
- 3+ years of experience in inside sales, account management, customer onboarding, or a related client-facing role
- Experience in warehousing, logistics, 3PL, or supply chain. Experience with CRM software (e.g. HubSpot) preferred
- Self-motivated and pro-active with the ability to work independently and drive tasks to completion
- Highly organized and detail-oriented, with strong follow-through on documentation, SOPs, and client commitments
- Strong communication skills - written and verbal - with a consultative, relationship-building approach
- Comfortable managing multiple leads/clients simultaneously and prioritizing effectively
- Willingness to travel periodically to attend industry events and conferences
Mantoriaoffers:
- A great working environment that is challenging and stimulating
- Benefits including Group Insurance and Group Registered Retirement Savings Plan
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