Posted 11 days ago
Inside Sales Representative
@ O’Dell HVAC Group
Ottawa, Ontario
Overview
O'Dell HVAC Group is hiring an Inside Sales Representative in its Ottawa-Nepean office, reporting to the Regional Sales Manager. The role handles customer inquiries, quotations, and opportunity coordination from initial inquiry through order entry. Full-time, with a stated salary of $65,000-$75,000 annually plus profit sharing.
Pay:
$65,000–$75,000 a year
Responsibilities:
- Respond to customer inquiries and prepare quotations
- Coordinate opportunities from inquiry to order entry
- Liaise with customers, vendors and engineers
- Maintain records in ERP and CRM systems
- Support technical submittals and drawing packages
Requirements summary:
- Post-secondary education in business or engineering technology, or equivalent
- Minimum two years in inside sales or project coordination
- HVAC or construction experience an asset
- Proficiency in Microsoft Office and ERP/CRM systems
- English and French ability an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (preferred) |
| Fields of study | Business, Engineering Technology |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
O’Dell HVAC Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Your trusted partner in HVAC solutions! | Votre partenaire de confiance en solutions CVAC!
Full company description
O’Dell HVAC Group has been serving the commercial and industrial heating, ventilation, and air conditioning (HVAC) industry since 1987. As a trusted manufacturer’s representative, we connect engineers, contractors, and building owners with industry-leading HVAC equipment and technical expertise. Headquartered in Burlington, our team operates from eight offices across Canada - Mississauga, Kitchener, London, Ottawa, Moncton, Halifax, Coquitlam, Quebec City and Montreal - supporting projects across the country while continuing to expand our presence. At O’Dell, we believe every building and project is unique. Our team works closely with partners to understand project goals, develop tailored HVAC solutions, and provide technical support from design through installation and beyond. We build long-term partnerships through value-driven solutions, responsive service, and deep technical knowledge. Guided by our core values, we focus on helping our partners succeed on every project. For nearly four decades, O’Dell HVAC Group has been proud to support the engineers, contractors, and building owners shaping the built environment across Canada. ____________ O’Dell HVAC Group dessert l’industrie du chauffage, de la ventilation et de la climatisation (CVAC) des secteurs commercial et industriel depuis 1987. À titre de représentant de fabricants de confiance, nous mettons en relation les ingénieurs, les entrepreneurs et les propriétaires d’immeubles avec des équipements CVAC de calibre mondial et une expertise technique reconnue. Basée à Burlington, notre équipe est présente dans huit bureaux à travers le Canada — Mississauga, Kitchener, London, Ottawa, Moncton, Halifax, Coquitlam, Québec et Montréal — afin de soutenir des projets partout au pays tout en poursuivant notre croissance.
- LinkedIn followers
- 6,138
- People associated on LinkedIn
- 141
- Reported office locations
- 5100 S Service Rd, Unit 39 & 40, Burlington, ON L7L 6A5, CA
- 225 Bathurst Dr., Unit D, Waterloo, ON N2V 2E4, CA
- 85 Bessemer Rd, Unit #3, London, Ontario N6E 1P9, CA
- 4085 Sladeview Crescent, Unit 5 & 6, Mississauga, Ontario L5L 5X3, CA
- 24 Gurdwara Rd, Nepean, Ontario K2E 8B5, CA
- 115 English Dr, Moncton, New Brunswick E1E 3X3, CA
- 127 Burbidge St, Coquitlam, British Columbia, CA
- 10 Morris Dr, Dartmouth, Nova Scotia B3B 1K8, CA
- Other recorded names
- O’Dell HVAC Group
- O'Dell HVAC Group
- Specialties
- Humidity control
- Air movement
- distribution & control
- Energy efficient kitchen solutions
- Gas fired air handling equipment
- Waste water treatment plants
- Critical environments and gas monitoring system
- and hvac
- Profile identifies a recruitment agency
- No
O’Dell HVAC Group has been serving the commercial and industrial heating, ventilation, and air conditioning (HVAC) industry since 1987. As a trusted manufacturer’s representative, we connect engineers, contractors, and building owners with industry-leading HVAC equipment and technical expertise. Headquartered in Burlington, our team operates from eight offices across Canada - Mississauga, Kitchener, London, Ottawa…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 51-200 employees |
| Headquarters | Burlington, ON |
| Organization type | Partnership |
| Year founded | 1987 |
| Specialties | Humidity controlAir movementdistribution & controlEnergy efficient kitchen solutionsGas fired air handling equipmentWaste water treatment plantsCritical environments and gas monitoring systemand hvac |
| Open jobs on Jobsy | 19 |
| View page |
Who We Are
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.
Why Work for O'Dell HVAC Group?
At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:
- Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.
- Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.
- Professional Development – We support continuous learning and career growth for all roles.
- Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.
- Summer Fridays! – Wrap up early on summer afternoons!
Compensation: $65,000-$75,000 annually
We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding to customer inquiries, preparing quotations, coordinating project opportunities, and working closely with customers, vendors, engineers, and internal teams. You will play a key role in ensuring opportunities progress efficiently from initial inquiry through order fulfillment while delivering exceptional customer service.
What You'll Be Doing
- Respond to customer inquiries and provide product, pricing, and lead-time information.
- Prepare accurate and competitive quotations, including support for special pricing requests and bid-spec tenders.
- Follow up on quotations and sales opportunities to support conversion and customer responsiveness.
- Coordinate opportunities from initial inquiry through to successful order entry, ensuring a smooth handoff to Project Coordinators and Project Managers.
- Liaise with customers, vendors, engineers, and internal teams to confirm project requirements and support project success.
- Review project specifications and drawings to assist with product selection and pricing.
- Track opportunities, timelines, and customer requirements, proactively identifying and escalating risks as needed.
- Maintain accurate and up-to-date information within ERP and CRM systems.
- Support the preparation of technical submittals, documentation, and drawing packages.
- Communicate proactively with customers regarding order status, lead times, and product details.
- Manage multiple priorities and respond effectively to urgent requests in a fast-paced environment.
- Contribute to continuous improvement initiatives and support overall team efficiency.
- Other responsibilities as assigned.
What You Bring
- Post-secondary education in Business, Engineering Technology, or a related field, or an equivalent combination of education and experience.
- Minimum of two (2) years of experience in inside sales, sales support, project coordination, or a related role.
- Experience within the HVAC, construction, mechanical, or building services industry is considered an asset.
- Strong proficiency in Microsoft Office (Word, Excel, Outlook, Teams), with experience using ERP and CRM systems; NetSuite experience is an asset.
- Ability to read and interpret technical drawings and specifications is an asset.
- Experience working with contractors, vendors, engineers, and customers.
- Experience preparing quotations, estimates, or supporting complex sales processes.
- Ability to communicate in both English and French is considered an asset.
- Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously.
- High attention to detail and accuracy.
- Strong written and verbal communication skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
Use of AI in Our Recruitment Process
At O'Dell HVAC Group, we may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.
Accessibility Commitment
At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).
If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.
This job posting is for an existing vacancy.
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