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Inside Sales Representative

@ Sinclair Supply

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Nanaimo, British Columbia

On-siteFull-time2+ years experience
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SIGNALS

Overview

Sinclair Supply is hiring a full-time Inside Sales Representative at its Nanaimo location to assist customers with HVACR purchases in store, by phone and by email. The role includes order entry, vendor and backorder follow-up, returns, and after-hours emergency calls on schedule. The posting offers a competitive compensation and benefits package and states that remote work is not an option.

Responsibilities:

  • Assist customers with in-store, phone and email purchases
  • Enter, pick and pack sales orders
  • Follow up on backorders and delivery dates with vendors
  • Process returns on account and cash sales
  • Respond to after-hours emergency calls on schedule

Requirements summary:

  • Minimum 2 years customer service or counter sales in wholesale/distribution
  • Knowledge of HVACR industry, hydronics preferred
  • High school diploma, HVACR or trade experience
  • Ability to learn Eclipse order processing software
  • Forklift experience an asset

Tools & skills

EclipseForklift

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · bamboohr

Employer posting date
2026-09-29
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSales
Experience2+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
EducationHigh school (required)
Perks mentionedGenerous paid time off, Retirement plan, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Sinclair Supply

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Heating • A/C • Sheet Metal • Controls • Refrigeration

Full company description

For over 75 years, Sinclair Supply has kept pace with advancements and innovations throughout the industry. Adapting to changing trends and economic climates, Sinclair maintains an active inventory responding to the increasing demand for HVACR parts. We are a service specialty supply house with the largest inventory of HVACR products in Canada, including the largest selection of controls in the industry.

LinkedIn followers
1,483
People associated on LinkedIn
124
Reported office locations
  • 10914 120 Street, Edmonton, Alberta T5H 3P7, CA
  • 6243 88 Street, Edmonton , Alberta T6E 5T4, CA
  • 4033 9th Street SE, Calgary, Alberta T2G3C7, CA
  • 4605 62 Street, 6, Red Deer, Alberta T4N 2R4, CA
  • 1204 33 Street North, Lethbridge, alberta T1H 5H3, CA
  • 280 Taiganova Crescent, 25, Fort McMurray, Alberta T9K 0T4, CA
  • 11027 92 Avenue, Grande Prairie, Alberta T8V 3J3, CA
  • 13155 82A Avenue, Surrey, British Columbia V3W 9Y6, CA
  • 585 Bay Street, Victoria, British Columbia V8T 1P5, CA
  • 749 3rd Avenue, Prince George, British Columbia V2L 3C6, CA
  • 4931 Keith Avenue, Terrace, British Columbia V8G 1K7, CA
  • 2254 McGarrigle Road, Nanaimo, Alberta V9S 4M6, CA
  • 1820 Kirschner Road, Kelowna, British Columbia V1Y 4N6, CA
  • 808 Laval Crescent, Kamloops, British Columbia V2C 5P3, CA
  • 1604 6th Avenue, Regina, Saskatchewan S4R 8L7, CA
  • 3125 Miners Avenue, Saskatoon, Saskatchewan S7K 7Z1, CA
  • 1500 King Street, Winnipeg, Manitoba R3H 0R5, CA
Other recorded names
  • Sinclair Supply
Specialties
  • HVAC
  • HVACR
  • Heating
  • Air Conditioning
  • and Custom Sheet Metal
Profile identifies a recruitment agency
No
View all jobs Website

For over 75 years, Sinclair Supply has kept pace with advancements and innovations throughout the industry. Adapting to changing trends and economic climates, Sinclair maintains an active inventory responding to the increasing demand for HVACR parts. We are a service specialty supply house with the largest inventory of HVACR products in Canada, including the largest selection of controls in the industry.

FieldValue
IndustryWholesale
Company size51-200 employees
HeadquartersEdmonton, Alberta
Organization typePrivately Held
Year founded1946
SpecialtiesHVACHVACRHeatingAir Conditioningand Custom Sheet Metal
Open jobs on Jobsy12
LinkedInView page
Job description

Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.

Why You’ll Love Us

Outstanding company culture. We run on the values of good old-fashioned respect, kindness, humility and helping out your neighbour. We leave our egos at the door clients and celebrate one another.

Work life balance. Work that stays in the workplace, to ensure you can relax at home.

Future Planning. Company matching RRSP’s so you don’t have to work forever.

Rest and Relaxation. Generous vacation allowance with additional paid sick days so you can use your vacation time for, you know, vacation.

Investment in your growth and development. Our growth as human beings should never end and no matter what people say, it’s never too late to learn a new skill! We will support your journey to grow.

Health and Wellness. All the standard benefits you are used to, plus access to free counselling for employees and family. With experts in areas like family support, life balance, career, and nutrition we’ve got you covered because we could all use a little help from time to time.

Our Nanaimo team is looking for an Inside Sales Representative who’s ready to talk HVAC, build customer relationships, and help customers find the right solutions.

Duties/Responsibilities:

  • Assist customers with their purchases in-store, over phone and email.
  • Relay delivery dates, inventory, and promotions between vendors and customers.
  • Research product for customers and provide recommendations on our assortment of products.
  • Enter, pick and pack sales orders generated at the counter.
  • Provide exceptional assistance to in-store customers.
  • Maintain and clean the counter area including any merchandising displays.
  • Monitor internal stock and inform purchasing team about potential low inventory levels.
  • Follow up on backorders with vendors and provide customer with accurate delivery dates.
  • Process returns to customers both on account and through cash sales.
  • Respond to afterhours emergency calls according to schedule.
  • Participate in an annual inventory count.
  • Other duties as assigned by management.

Qualification/Experience:

  • Strong customer service skills
  • Knowledge of HVAC industry and parts considered an asset
  • High School Diploma, HVACR, or trade experience
  • Knowledge of products sold in HVACR industry; preference given to those with in-depth knowledge of hydronics
  • Minimum 2 years of experience with customer service or counter sales in a wholesale/distribution environment
  • Outstanding history of building and fostering strong relationships with customers, vendors and teammates
  • Comprehensive product knowledge and willingness to continually learn about new product offerings
  • Forklift experience is an asset
  • Ability to learn and operate order processing software (Eclipse)

Additional Requirements:

  • Working remotely is not an option.

Salary/Benefits:

Competitive compensation and benefits package.

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