Posted 24 days ago
Intermediate Bodily Injury Adjuster
@ CAA Club Group
Thornhill, Ontario
Overview
CAA Club Group is hiring an Intermediate Bodily Injury Adjuster to handle direct and litigated automobile and property tort claims of moderate complexity. The role involves investigating, evaluating and negotiating claims, managing vendors, and taking part in mediations and trials. Candidates need at least 3 years of casualty claims experience and a CIP designation or progress toward one.
Responsibilities:
- Handle direct and litigated automobile and property tort claims
- Investigate, evaluate and negotiate moderate-complexity losses
- Manage coverage claims and vendors
- Reserve claims per corporate guidelines
- Participate in mediations, pre-trials and trials
Requirements summary:
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum 3 years handling casualty claims
- Knowledge of claims settlement, policy wording and fraud investigation
- Strong written and verbal communication
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 3+ years |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CIP |
| Education | College diploma (preferred) |
| Perks mentioned | Tuition support, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CAA Club Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 106 |
About Us
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do
- Full handle of both direct deal and litigated files
- Investigate, evaluate, negotiate automobile and property tort loss of moderate complexity
- Manage challenging coverage claims with tact and professionalism
- Arrange and manage vendors for your investigation (IA's, surveillance, defence legal, defence medicals)
- Accurately assess and reserve the claim in line with Corporate protocols and guidelines
- Maintain control of expenses through pro-active handling techniques
- Manage claims in litigation, participate in mediations, pre-trials and trials
- Obtain approval from Manager on claims above authority
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You Are
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 3 years experience handling casualty claims required
- Strong organizational; decision making and problem solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
- Ability to cross-reference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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