Posted 25 days ago
Investigator
@ Holt Renfrew
Calgary, Alberta
Overview
Holt Renfrew is hiring a full-time Loss Prevention Agent to protect company assets and keep the store safe for clients and staff. The role covers store opening and closing, inventory audits, CCTV monitoring, investigations, and first aid response, with a starting hourly range of $15.00 to $30.50.
Responsibilities:
- Surveiller les lieux par caméras CCTV et effectuer des rondes
- Réaliser des audits d'inventaire et des contrôles opérationnels
- Mener des enquêtes internes et externes sur les pertes
- Intervenir lors d'urgences et prodiguer les premiers soins
- Rédiger des rapports d'enquête et des journaux de communication détaillés
Requirements summary:
- Au moins 1 an d'expérience en prévention des pertes, sécurité ou santé et sécurité en commerce de détail
- Permis de sécurité provincial valide
- Certificat valide de premiers soins, RCR et DEA
- Habiletés en désescalade et en résolution de problèmes
- Excellent service à la clientèle et approche accessible
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Security & protective services |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English, French |
| Licences & certifications | Standard first aid, CPR, AED |
| Perks mentioned | Retirement plan, Tuition support, Performance bonus, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Holt Renfrew
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Est. 1837 | Proudly Canadian | Your destination for luxury and style
Full company description
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion. With six stores across Canada, including three in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.
- LinkedIn followers
- 83,920
- People associated on LinkedIn
- 2,154
- Reported office locations
- 60 Bloor Street West, Toronto, Ontario M4W 3B8, CA
- Business categories
- Retail
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- Holt Renfrew
- Specialties
- Luxury Retail
- Lifestyle
- and Fashion
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Luxury RetailLifestyleand Fashion |
| Open jobs on Jobsy | 111 |
| View page |
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Loss Prevention Agents
Our Loss Prevention Agents protect and maintain the company assets while securing a safe environment for our clients and associates, this includes (but is not limited to) the following responsibilities:
- Open and close the store as scheduled following all Holt Renfrew procedures
- Perform assigned operational and inventory control audits along with follow up to ensure compliance
- Support Operation(s) and Sales team(s) with inventory counts, shortage programs and unsaleable articles
- Perform routine floor walks and inspections to maintain business continuity and integrity
- Maintain a high level of confidentiality
- Observe and dispatch by monitoring CCTV systems
- Conduct internal and external investigations as required
- Apprehend shoplifters while maintaining all elements of proof and precise investigation notes and documentation
- Testify at criminal proceedings as appropriate
- Comply with all Health & Safety policies and requirements
- Respond to any/all emergencies providing first aid and/or security procedures as necessary following up with detailed reporting
- Act as an advocate for Health and Safety in the store by attending monthly meetings, sharing with store team(s) and new hires.
- Perform other duties as assigned
The ideal candidate:
- Has at least 1 year minimum of experience working in a high paced Loss Prevention and/or Safety & Security role along with working knowledge of a retail environment
- Must produce upon hire, hold, and maintain in good standing; a valid provincial security license
- Must produce upon hire, hold, and maintain in good standing; a valid standard first aid, CPR, and AED certificate(s)
- Understands that providing a great customer experience and being approachable are key attributes as a luxury retail partner
- Previous investigative and interview training an asset
- Problem solving and de-escalation skills an asset
- Maintains clear field notes and daily communication logs
- Maintains thorough, clear, and precise investigation reports
- Contribution to controlling losses due to internal/external theft, fraud or accident
- Individual objectives linked to the achievement of department goals
- Reach short and long-term career goals through Independent development
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / Échelle salariale à l’embauche :$15.00 - $30.50 / 15,00$ - 30,50$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.Journal
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