Posted 6 days ago
Investigator
@ Holt Renfrew
Mississauga, Ontario
Overview
Holt Renfrew is hiring a full-time Investigator to protect company assets from fraud and internal and external loss. The role covers floor observation, CCTV monitoring, internal investigations, transaction analysis and testimony at criminal proceedings. The posted starting range is $17.95 to $30.50 per hour, with benefits including pension matching, health and dental coverage and an employee discount.
Responsibilities:
- Surveiller le plancher de vente et le système de vidéosurveillance
- Intercepter les voleurs à l'étalage et tenir les registres
- Mener des enquêtes internes confidentielles
- Auditer les transactions au point de vente
- Soutenir les inventaires et les programmes de pertes
Requirements summary:
- Diplôme collégial
- 2 à 3 ans d'expérience dans un poste similaire
- Licence de garde provinciale
- Expérience en commerce de détail (atout)
- Premiers soins, RCR et OPA niveau II (atout)
- Bilinguisme français et anglais complet
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Security & protective services |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Licences & certifications | Standard First Aid, CPR, OPA Level II |
| Education | College diploma (required) |
| Perks mentioned | Retirement plan, Tuition support, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Holt Renfrew
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Est. 1837 | Proudly Canadian | Your destination for luxury and style
Full company description
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion. With six stores across Canada, including three in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.
- LinkedIn followers
- 83,920
- People associated on LinkedIn
- 2,154
- Reported office locations
- 60 Bloor Street West, Toronto, Ontario M4W 3B8, CA
- Business categories
- Retail
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- Holt Renfrew
- Specialties
- Luxury Retail
- Lifestyle
- and Fashion
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Luxury RetailLifestyleand Fashion |
| Open jobs on Jobsy | 111 |
| View page |
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Investigator
The Investigator protects company assets from fraud and internal/external loss.
Specific responsibilities include (but are not limited to) the following:
- Routinely walk floor to observe, identify dishonest persons both externally and internally
- Observe and dispatch by monitoring CCTV system
- Apprehend shoplifters and maintain records of apprehensions
- Testify at criminal proceedings as appropriate
- Conduct periodic P.O.S. audits
- Conduct internal investigations as required with confidentiality
- Analyze and follow up on transactional reporting
- Minimize company loss due to paperwork errors
- Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
- Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
- Provide support and follow up on audits to ensure compliance
- Comply with all Health & Safety policies and requirements
- Perform other duties, as assigned
- Ensure compliance with privacy policies, regulations, and cyber security measures.
The ideal candidate:
- College Degree
- 2-3 years experience in a similar capacity
- Kinesic interview techniques or other interviewing/interrogation training
- Previous experience in a retail environment
- Standard first aid, CPR OPA Level II
- Maintain provincial guard license
- Fully bilingual in French and in English.
The measures of success:
- Contribution to financial and customer growth objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / Échelle salariale à l’embauche :$17.95 - $30.50 / 17,95$ - 30,50$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.Journal
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