IT /Administrative Associate

Marigolds and Onions provide customers across the GTA with a one stop shop catering and event experience. From daily drop offs to large scale sporting events, our commitment to clients is unmatched. Founded in 1991 and headquartered in Toronto, we have grown to become one of Toronto’s leading catering and event production companies.

We are currently hiring an IT Assistant for the RBC Canadian Open. This role is ideal for individuals who are comfortable working with technology in a fast-paced live event environment and enjoy hands-on problem solving.

Successful candidates will support event technology operations, including POS systems, mobile devices, cabling, and troubleshooting on-site technical issues. Training will be provided on all event-specific systems and equipment. The ideal candidate is reliable, detail-oriented, adaptable, and able to remain calm under pressure while working in a dynamic event setting.

Event Details

RBC Canadian Open

• Location: TPC Toronto at Osprey Valleys - 19131 Main St, Alton, ON L7K 1R1
• Dates: June 8 -14

ESSENTIAL DUTIES AND RESPONSIBILITIES

• POS & Technology Support Staff are members of the Operations Team and report directly to the Operations Manager.
• Assist with setup, configuration, and troubleshooting of POS systems and related event technology.
• Provide hands-on support for device setup, cabling, and equipment installations across event locations.
• Support both IOS and Android mobile devices used during event operations.
• Troubleshoot technical and connectivity issues in a timely and professional manner.
• Ensure all equipment is functioning correctly before and during event operations.
• Communicate effectively with supervisors, vendors, and event staff regarding technical concerns.
• Maintain organized workspaces and safely handle technical equipment and cables.
• Provide support during event opening and closing procedures as required.
• Adapt quickly to changing event needs and operational priorities.

Screening Questions

• Are you legally eligible to work in Canada?
• Do you have any restrictions on the number of hours you can work per week?
• Are you able to commute or travel to the event location?
• Do you have previous experience with cabling, device setup, or hands-on technical support?
• Do you have experience working with IOS and Android devices?
• Do you have previous POS system experience?

Qualifications

Qualifications

• Previous experience in technical support, event technology, POS systems, or related operational roles preferred.
• POS experience is considered a strong asset.
• Comfortable working with computers, tablets, and mobile technology.
• Knowledge of IOS and Android operating systems.
• Hands-on experience with cabling and equipment setup preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Reliable, dependable, and capable of working independently and as part of a team.
• Ability to work long shifts in a fast-paced event environment.
• Physically capable of lifting and moving equipment as required.

SKILLS & CORE COMPETENCIES

• Technical Proficiency: Comfortable learning and using event technology systems and troubleshooting issues quickly.
• Communication: Strong verbal communication skills with the ability to clearly explain technical issues and solutions.
• Organization: Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.
• Problem Solving: Capable of identifying and resolving issues efficiently under pressure.
• Adaptability: Comfortable working flexible hours and adjusting to changing operational needs.
• Reliability: Dependable attendance and commitment to supporting the event team.

Work Environment

• In-person role based in Caledon.
• Fast-paced live event and hospitality environment.
• Extended periods of standing and walking required.
• Day, evening, and extended shifts required during tournament operations.

Position Details

• Job Type: Fixed-Term Contract
• Contract Length: Approximately 1 week
• Pay Rate: Employee will be paid a daily rate of $275/day
• Schedule:
  • 10-hour shifts
  • 12-hour shifts
  • Day shift
  • Evening shift
• Language Requirement: English (required)
• Work Location: In person – Caledon, ON

Application Notice

Applicants only. Please no commercial applications or marketing solicitations.

Our Hiring Approach

We are committed to a fair and human-centered recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen resumes, evaluate applications, or make hiring decisions. All candidates are assessed directly by the hiring team.