IT - Bus Systems Analyst III

Our client, is seeking an experienced, detail-oriented IT - Business Systems Analyst III to join their digital platform engineering team.

In this strategic and collaborative role, you will serve as a core Business Systems Analyst supporting an enterprise-grade, web-based digital application platform ("Easy Apply"). You will be instrumental in driving continuous upgrades, functional enhancements, and feature delivery within an established, high-performing pod of 8 technology professionals. Partnering closely with internal business stakeholders, external partners, developers, and quality assurance teams, you will elicit and translate complex business needs into actionable technical specifications, user stories, and workflow diagrams. This position offers a structured onboarding process, including peer shadowing and formal knowledge transfer, alongside exposure to emerging digital capabilities such as AI-driven workflows.

Duration: 6-Month Contract (37.5 hours/week; strong possibility of extension or permanent conversion based on performance and business needs)

Work Arrangement: Hybrid (4 days on-site, 1 day remote; flexible anchor days)

Advantages
Tier-1 Financial Enterprise Culture: Join an industry-leading corporate banking environment known for inclusive culture, broad internal networking opportunities, and diverse long-term career pathways.

Modern Digital Platform Scope: Drive high-visibility enhancements and modernizations for a critical, customer-facing web application with upcoming exposure to AI and automation capabilities.

Structured Onboarding & Knowledge Transfer: Benefit from comprehensive orientation, structured knowledge transfer, and dedicated peer-shadowing alongside an experienced BSA.

Extension & Conversion Potential: Excellent long-term potential for multi-term contract renewals or full-time permanent conversion based on quality of delivery.

Responsibilities
Requirements Elicitation & Analysis: Lead the elicitation, analysis, documentation, and validation of detailed business and technical requirements for web application upgrades and new feature enhancements.

Agile Artifact Authoring: Translate complex business rules and functional processes into clear user stories, epics, functional specifications, process flows, and testable acceptance criteria.

Platform Delivery Collaboration: Act as the central liaison between business teams, application developers, solution architects, and QA engineers, spending 2–3 hours daily in collaborative cross-functional alignment sessions and Scrum ceremonies.

Artifact & Backlog Governance: Maintain and organize project documentation, decision logs, and backlog items using Jira and Confluence to ensure clear traceability throughout the software development lifecycle.

Testing & Release Support: Partner with Quality Engineering squads to review test plans, support defect prioritization and triage, and ensure delivered solutions satisfy core business requirements prior to production release.

Qualifications
Business Systems Analysis Depth: 5+ years of dedicated professional experience as a Business Systems Analyst supporting technology delivery initiatives.

Web Applications Expertise: 3+ years of direct experience functioning as a BSA on complex, web-based applications and digital platforms.

Tooling Proficiency: Strong hands-on proficiency utilizing Jira for backlog management and Confluence for technical and functional documentation.

Communication & Collaboration: Exceptional verbal and written communication skills, with a proven ability to facilitate meetings and align both technical teams and non-technical stakeholders.

Education: Post-secondary degree or diploma in Information Systems, Computer Science, Business Administration, or a related technical discipline is considered an asset (practical experience is prioritized).

Preferred Assets & Nice-to-Haves
Prior experience working within a bank, financial institution, or highly regulated corporate enterprise.

Familiarity or working experience with the Scaled Agile Framework (SAFe).

Exposure to modern productivity and AI-assisted tools such as Microsoft Copilot.

Working knowledge of SQL for data validation and backend querying.

Formal Agile credentials (e.g., CSM, CSPO, or PMI-ACP).

Summary
If you are a tech-savvy Business Systems Analyst III who pairs 5+ years of business systems analysis experience with proven web application delivery expertise, Jira/Confluence proficiency, and a collaborative mindset, this 6-month hybrid contract opportunity is an ideal next step. Bring your analytical precision, requirements modeling skills, and professional drive to our client's team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.