Posted 9 months ago
IT Coordinator
@ Smiles First Corporation
Richmond Hill, Ontario
Overview
Smiles First Corporation is hiring an IT Coordinator to manage and support its IT infrastructure, including servers, PCs, networks, telephony and help desk services. The role requires 2 to 3 years of IT solutions experience, strong communication skills and hands-on knowledge of networking, cybersecurity and Microsoft platforms.
Responsibilities:
- Manage deployment, maintenance and support of IT systems
- Oversee help desk and end-user technical support
- Implement and maintain cybersecurity measures
- Manage IT inventory and network equipment
- Negotiate vendor and consultant contracts
Requirements summary:
- 2 to 3 years of IT solutions experience
- Microsoft Exchange administration experience
- Networking, firewall and Wi-Fi access point management
- Windows and macOS experience
- VOIP and PBX administration experience
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-01-27
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Smiles First Corporation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
SFC have a practice community, a healthcare supply company, and an educational platform.
Full company description
At Smiles First Corporation we believe in our vision of "Helping The World Smile A Little More". We live everyday to inspire, care and bring passion to all that we do. Our thought provoking leaders help bring out the best in our team by inspiring them to discover the best in themselves and reach their unique potential. Our family oriented organization genuinely cares about people and recognized their unique place in the world and our business. We believe that positive energy and passion drives the right behaviors to succeed at work and in our personal lives. We are associated with Smiles Fist Academy, Dens 'N Dente and Smiles First Healthcare.
- LinkedIn followers
- 466
- People associated on LinkedIn
- 51
- Reported office locations
- 300 Alden Road, Markham, Ontario L3R 4C1, CA
- Business categories
- Health Care
- Education
- Fitness
- Wellness
- Other recorded names
- Smiles First Corporation
- Specialties
- Dentistry
- Dental
- and Dental Practice
- Profile identifies a recruitment agency
- No
At Smiles First Corporation we believe in our vision of "Helping The World Smile A Little More". We live everyday to inspire, care and bring passion to all that we do. Our thought provoking leaders help bring out the best in our team by inspiring them to discover the best in themselves and reach their unique potential. Our family oriented organization genuinely cares about people and recognized their unique place…
| Field | Value |
|---|---|
| Industry | Health, Wellness & Fitness |
| Company size | 51-200 employees |
| Headquarters | Markham, Ontario |
| Organization type | Privately Held |
| Specialties | DentistryDentaland Dental Practice |
| Open jobs on Jobsy | 4 |
| View page |
Job Overview
We are seeking a detail-oriented and proactive IT Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing and supporting our IT infrastructure, ensuring smooth operations and providing exceptional customer service. This position requires strong communication skills and a solid understanding of computer networking, software troubleshooting, and help desk support.
Responsibilities
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals
- Provide expertise and support during systems upgrades, installations, conversions and file maintenance
- Oversee systems development and enhancement and the integration of new systems with existing systems
- Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users
- Oversee provision of end-user services, including help desk and technical support services
- Ensure cybersecurity measures are implemented and maintained, including system monitoring, patch management, antivirus, and firewall configurations
- Stay up to date with the latest technologies and evaluate new solutions and implementations to ensure they meet business and system requirements
- Manage IT inventory, including computers, servers, routers, switches, printers, and backup solutions
- Manage servers, security solutions, network hardware and equipment
- Manage telecommunications infrastructure and development plans, projects, policies and procedures
- Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements
Requirements
- 2 to 3 years proven experience in IT Solutions
- Microsoft Exchange Administration Experience
- Knowledge of cybersecurity principles, including system security, threat detection, patch management, and endpoint protection.
- External / Internal DNS management, Domain Management
- Networking/Firewall/WiFi AP management experience
- Windows 10/11, Windows Server 2016, 2019, 2022, MacOS experience
- Desktop support & familiarity with ticketing systems
- VOIP & PBX administration experience
Asset to have:
- NetSuite administration experience
- Dental software and/or healthcare experience, knowledge of PIPEDA/PHIPA
- Word-press Website Management/Development Experience
- Cloud backup knowledge & local backup experience
- Cabling/wiring experience (Cat5/6, running cable, patching cable)
- ITIL best practices experience
- Asset management experience
- License management experience
- Experience with Fortinet, SonicWall, Ubiquiti, Cisco, routers/firewalls
- Experience with Grand stream, Yeastar, Asterisk-based phone systems
Join us as an IT Coordinator where you can leverage your skills in a supportive environment while contributing to the success of our organization.
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