IT Operations and System Specialist

About Miltera

Miltera Machining Research Corp. is a rapidly growing Canadian advanced-manufacturing and engineering company specializing in ultra-precision, high-complexity components and manufacturing solutions. Miltera serves demanding industries including space, aerospace, advanced energy, power generation, performance automotive, and other high-technology markets.

Job summary

We are seeking a proactive, self-directed IT Operations and System Specialist to own, stabilize, and modernize our technology environment in a fast-paced manufacturing setting. In this role, you will bridge day-to-day IT support with long-term infrastructure security, compliance, and Industry 4.0 innovations. You will take full ownership of hardware lifecycle management, license governance, cyber security testing, and the evaluation and deployment of AI-driven productivity and manufacturing tools.

Work Location: Miltera (Cambridge, ON), in-person from Monday to Friday

Salary range: $90,000 - $110,000 per year

Key Responsibilities

• SaaS & License Administration: Administer user accounts, permissions, and licensing for core enterprise suites, including Google Workspace, Teamwork, Microsoft 365 and third-party production software.
• Patch & Lifecycle Management: Execute automated OS, firmware, and third-party application updates with minimal disruption to manufacturing shifts and business workflows.
• Manufacturing Compliance & Security: Implement and maintain security controls aligned with manufacturing standards ensuring operational technology (OT) and IT segmentation.
• Cyber Security & Vulnerability Testing: Run routine vulnerability scans, simulated phishing exercises, penetration test remediation, and access reviews to protect network infrastructure.
• AI & Continuous Improvement: Identify, test, and champion practical AI tools and automation workflows to streamline operational bottlenecks, automate support tasks, and optimize shop-floor reporting.
• Workstation & Peripherals Management: Configure, deploy, and maintain end-user hardware, including laptops, plant-floor workstations, mobile phones, printers, and badge access control systems.
• System Ownership: Act as the technical point person across the organization, demonstrating initiative to resolve recurring pain points and design resilient IT systems.

Skills and Know-how

• Systems & Cloud: Proven administration of Google Workspace.
• OT/IT Infrastructure: Strong understanding of plant-floor networking, VLAN segmentation between office IT and manufacturing machinery, access badges, and industrial printing setups.
• Security & Compliance: Practical familiarity with endpoint protection (EDR/XDR), multi-factor authentication (MFA), patch cadence management, and manufacturing security frameworks.
• Automation & Emerging Tech: Working knowledge of modern automation platforms (Power Automate, Python scripting) and hands-on familiarity with generative AI APIs and enterprise AI tools.
• Troubleshooting: Ability to isolate issues across hardware, network layers, and SaaS applications under tight operational deadlines.

Qualifications and Requirements

• Education: College diploma or University degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• Experience: 5–7 years of progressive experience in IT administration or systems engineering, preferably within manufacturing, supply chain, or industrial environments.
• Mindset: Demonstrated track record of taking ownership, working autonomously in fast-growing settings, and driving IT modernization initiatives from concept to deployment.

What We Offer

• Full-time, permanent employment with health and dental benefits.
• Work in a clean, high-tech, and world-class precision manufacturing environment.
• Company events.
• On-site parking.

Eligibility for Controlled Goods Program:

The majority of Miltera’s products and technology fall under the Canadian Controlled Goods Program (CGP) and associated export control security regulations. As such, successful candidates must be eligible to undergo a Controlled Goods security assessment. We welcome applications from candidates of all backgrounds who meet these regulatory criteria. If you are not a Canadian citizen or Permanent Resident, we encourage you to review your current visa status and the government requirements to determine your eligibility before applying. For more details on eligibility, please refer to the Government of Canada’s Controlled Goods Program. (https://www.canada.ca/en/public-services-procurement/services/industrial-security/controlled-goods.html)

Hiring Disclosures & Application Notice

Miltera is committed to an inclusive and accessible recruitment process. Accommodation is available throughout the recruitment process and employment in accordance with applicable Ontario human-rights and accessibility legislation. Applicants who require accommodation may advise Miltera when contacted regarding an opportunity.

We thank all applicants for their interest; only those selected for an interview will be contacted. In accordance with Ontario law, all candidates who complete an interview will be notified of our hiring decision within 45 days.

This posting is for an existing vacancy at our Cambridge facility.

Artificial intelligence is used to assist in the initial screening of applicants for this position.