First seen by our source: 1 hour ago
IT Specialist
@ Apex Systems
Toronto, Ontario
SIGNALS
Overview
Everforth Apex is hiring an IT Specialist intern to provide frontline technical support, troubleshooting and systems administration for end users and core IT infrastructure, working closely with the Senior IT Engineer and IT Manager. The work covers device provisioning and MDM, identity and access management, Office 365 administration, network support and cybersecurity compliance.
Responsibilities:
- Provide frontline technical support and troubleshoot end-user issues
- Provision and manage Windows and macOS devices through MDM
- Administer Office 365 services, accounts and SharePoint sites
- Support network and security operations in line with CJIS and similar standards
- Escalate issues to the Senior IT Engineer and IT Manager
Requirements summary:
- Experience with device management and MDM tools such as Jamf, Intune or JumpCloud
- Knowledge of identity management, MFA and SSO
- Proficiency with Office 365 administration
- Understanding of networking and OSI-layer troubleshooting
- Familiarity with CJIS, HIPAA, FedRAMP, SOC-2 or NIST 800-53
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Apex Systems
| Field | Value |
|---|---|
| Open jobs on Jobsy | 38 |
Job description
Job#: 3047032
Job Description:
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications. The IT Specialist will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system improvements.
Objectives and Key Results
A successful IT Specialist will have experience and proficiency with…
Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
Job Description:
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications. The IT Specialist will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system improvements.
Objectives and Key Results
A successful IT Specialist will have experience and proficiency with…
- Asset Management
- Procure, provision, and re-provision Windows and macOS laptops, printers, scanners, and IoT devices.
- Deliver a fully managed and compliant device within 2 hours, including firmware, OS/security updates, management agents, compliance policies, and role-based applications.
- Maintain efficiency when provisioning multiple devices concurrently and support remote “out-of-box” employee onboarding.
- Device & Configuration Management
- Deploy and administer MDM solutions (JumpCloud, Jamf, Intune) in a multi-platform environment.
- Author, assign, and troubleshoot device compliance/security policies; identify and resolve policy conflicts.
- Identity & Access Management
- Support account lifecycle management, groups, and licenses in Azure AD and/or JumpCloud.
- Configure MFA and Single Sign-On (SAMLv2) for SaaS applications.
- Understand authentication tokens (unique IDs, attributes, validity periods) and their use in granting resource access.
- Office 365 Suite Administration
- Administer Exchange, Outlook, SharePoint, OneDrive, and Teams.
- Configure mailboxes, delegation, forwarding, and rules.
- Create SharePoint sites and document libraries with proper permissions.
- Troubleshoot common mailbox/calendar issues (e.g., stale OAB, corrupted cache, NDR errors).
- Network & Security Support
- Troubleshoot office networking with Cisco Meraki appliances, switches, and wireless APs.
- Review and maintain accounts, passwords, firmware, audit logs, and policies consistent with FBI CJIS Security Policy requirements.
- Diagnose connectivity issues across OSI layers and explain traffic flow from endpoint to ISP.
- Process Improvement & Knowledge Sharing
- Conduct quarterly process/tool reviews; share FAQs, phishing/SPAM mitigation tips, and productivity guidance.
- Coach teammates to use IT services securely and effectively.
- Service & Vendor Management
- Maintain vendor relationships and enforce SLAs.
- Prepare efficient service requests by gathering necessary context before escalation.
- Cybersecurity Competency
- Apply secure IT practices aligned with CJIS, HIPAA, FedRAMP, SOC-2 and/or NIST 800-53 frameworks.
- Ensure endpoints, accounts, and services meet regulatory and internal compliance standards.
Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
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