Posted 5 days ago
IT Specialist
@ O’Dell HVAC Group
Ottawa, Ontario
Overview
O'Dell HVAC Group is hiring a full-time IT Specialist reporting to the Manager, Enterprise IT & Systems. The role covers Tier 1 and Tier 2 support, system administration, troubleshooting and IT projects across Canadian offices, with travel primarily to Quebec. The posting states a salary of $55,000-$65,000 annually plus benefits, and requires fluency in French and English.
Pay:
$55,000–$65,000 a year
Responsibilities:
- Provide Tier 1 and Tier 2 IT support across all office locations
- Administer user accounts, permissions and security settings
- Install, configure and troubleshoot devices and IT equipment
- Support onboarding, offboarding and role changes
- Assist with infrastructure and technology projects
Requirements summary:
- Post-secondary education in computer science or related program
- 1-2 years of IT helpdesk or technical support experience
- Experience supporting Microsoft 365 and end-user technologies
- Fluency in French and English
- Personal vehicle and ability to travel between Ontario and Quebec offices
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Driver’s licence | required, own vehicle |
| Education | College diploma (required) |
| Fields of study | Computer science |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
O’Dell HVAC Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Your trusted partner in HVAC solutions! | Votre partenaire de confiance en solutions CVAC!
Full company description
O’Dell HVAC Group has been serving the commercial and industrial heating, ventilation, and air conditioning (HVAC) industry since 1987. As a trusted manufacturer’s representative, we connect engineers, contractors, and building owners with industry-leading HVAC equipment and technical expertise. Headquartered in Burlington, our team operates from eight offices across Canada - Mississauga, Kitchener, London, Ottawa, Moncton, Halifax, Coquitlam, Quebec City and Montreal - supporting projects across the country while continuing to expand our presence. At O’Dell, we believe every building and project is unique. Our team works closely with partners to understand project goals, develop tailored HVAC solutions, and provide technical support from design through installation and beyond. We build long-term partnerships through value-driven solutions, responsive service, and deep technical knowledge. Guided by our core values, we focus on helping our partners succeed on every project. For nearly four decades, O’Dell HVAC Group has been proud to support the engineers, contractors, and building owners shaping the built environment across Canada. ____________ O’Dell HVAC Group dessert l’industrie du chauffage, de la ventilation et de la climatisation (CVAC) des secteurs commercial et industriel depuis 1987. À titre de représentant de fabricants de confiance, nous mettons en relation les ingénieurs, les entrepreneurs et les propriétaires d’immeubles avec des équipements CVAC de calibre mondial et une expertise technique reconnue. Basée à Burlington, notre équipe est présente dans huit bureaux à travers le Canada — Mississauga, Kitchener, London, Ottawa, Moncton, Halifax, Coquitlam, Québec et Montréal — afin de soutenir des projets partout au pays tout en poursuivant notre croissance.
- LinkedIn followers
- 6,138
- People associated on LinkedIn
- 141
- Reported office locations
- 5100 S Service Rd, Unit 39 & 40, Burlington, ON L7L 6A5, CA
- 225 Bathurst Dr., Unit D, Waterloo, ON N2V 2E4, CA
- 85 Bessemer Rd, Unit #3, London, Ontario N6E 1P9, CA
- 4085 Sladeview Crescent, Unit 5 & 6, Mississauga, Ontario L5L 5X3, CA
- 24 Gurdwara Rd, Nepean, Ontario K2E 8B5, CA
- 115 English Dr, Moncton, New Brunswick E1E 3X3, CA
- 127 Burbidge St, Coquitlam, British Columbia, CA
- 10 Morris Dr, Dartmouth, Nova Scotia B3B 1K8, CA
- Other recorded names
- O’Dell HVAC Group
- O'Dell HVAC Group
- Specialties
- Humidity control
- Air movement
- distribution & control
- Energy efficient kitchen solutions
- Gas fired air handling equipment
- Waste water treatment plants
- Critical environments and gas monitoring system
- and hvac
- Profile identifies a recruitment agency
- No
O’Dell HVAC Group has been serving the commercial and industrial heating, ventilation, and air conditioning (HVAC) industry since 1987. As a trusted manufacturer’s representative, we connect engineers, contractors, and building owners with industry-leading HVAC equipment and technical expertise. Headquartered in Burlington, our team operates from eight offices across Canada - Mississauga, Kitchener, London, Ottawa…
| Field | Value |
|---|---|
| Industry | Construction |
| Company size | 51-200 employees |
| Headquarters | Burlington, ON |
| Organization type | Partnership |
| Year founded | 1987 |
| Specialties | Humidity controlAir movementdistribution & controlEnergy efficient kitchen solutionsGas fired air handling equipmentWaste water treatment plantsCritical environments and gas monitoring systemand hvac |
| Open jobs on Jobsy | 19 |
| View page |
Who We Are
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.
Our culture is shaped by our values: Operationally Nimble, Driven to Win, Everyone Cares, Let's Be Curious, and Leverage Collaboration. These values guide how we work together, solve problems, support our customers, and grow as a team.
About the Role
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology infrastructure while providing reliable, high-quality technical support to employees across the business. This hands-on role combines day-to-day IT operations with system administration, troubleshooting, and technology implementation to ensure secure, efficient, and reliable business systems. The IT Specialist will collaborate closely with cross-functional teams to support hardware, software, business applications, and IT projects while identifying opportunities to improve processes, enhance the user experience, and maintain technology that supports the organization's operational goals.
Salary Range: $55,000-$65,000 annually, plus a comprehensive benefits and total rewards package.
What You'll Be Doing
- Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
- Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
- Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
- Administer user accounts, permissions, and security settings across business applications and network resources.
- Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
- Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
- Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
- Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
- Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
- Ensure IT systems, equipment, and processes comply with company security standards and best practices.
- Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
- Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
- Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
- Travel to other company office locations across Canada, primarily Quebec, as required to provide on-site IT support and assist with technology-related initiatives.
- Other responsibilities as assigned
What You Bring
- Post-secondary education in computer science or related program.
- Fluency in both French and English is required, as this role will support all regions in Canada.
- A minimum of one to two (1–2) years of experience in an IT helpdesk or technical support role.
- Experience supporting Microsoft 365 and end-user technologies.
- Familiarity with business systems (e.g., CRM/ERP platforms) considered an asset.
- Hands-on experience with automation tools and/or AI solutions (e.g.,Copilot, or similar platforms is not a requirement but nice to have).
- Ability to communicate and collaborate effectively with both technical and non-technical users.
- Experience working with ticketing systems or prioritizing services relating to system and network administration
- Excellent problem solving/troubleshooting skills, and the ability to pivot and adapt quickly
- Strong attention to detail
- Ability to travel between O'Dell offices in Ontario and Quebec - access to a personal vehicle and ability to travel is required for this position.
Why Work for O'Dell HVAC Group?
At O'Dell HVAC Group, we believe great work starts with a great employee experience. We’re committed to creating an environment where our people can grow, contribute, and enjoy being part of the team.
- Competitive Compensation & Profit Sharing – Your contributions matter, and we believe in sharing in our success.
- Comprehensive Benefits – Employer-paid health and dental coverage to support you and your family.
- Health & Wellness Spending – Additional flexibility to support your individual health and wellness needs.
- RRSP Program – A plan that grows with you! We’re here to help you plan and invest in your financial future through increasing employer contributions and long-service rewards.
- Learning & Career Development – Opportunities to build your skills, expand your knowledge, and grow your career, supported by our tuition reimbursement program.
- Paid Holiday Shutdown – Extra time to recharge and enjoy the holiday season.
- Summer Fridays! – Start your summer weekends a little earlier.
- A Collaborative, People-First Culture – Work alongside people who share knowledge, solve problems together, and genuinely care about the success of their teammates.
Use of AI in Our Recruitment Process
We may use AI-powered tools to support our recruitment process and improve efficiency, allowing our team to focus on what matters the most - getting to know our candidates. While AI may be utilized, all hiring decisions are made by our HR and management teams.
Accessibility Commitment
At O’Dell HVAC Group, we’re all about building a workplace where everyone can thrive. We’re committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA).
If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn’t just a requirement; it’s part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.
This job posting is for an existing vacancy.
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