Posted 3 days ago
IT Technician
@ REVAU
Toronto, Ontario
Overview
REVAU is hiring a full-time IT Technician to deliver helpdesk and computer support to internal end-users and manage technology assets. The role includes travelling to various offices to install workstations and onboard new employees. Hybrid work and a benefits package are offered; the posting requires 3-5 years of hands-on IT experience.
Responsibilities:
- Provide first- and second-level helpdesk and computer support to end-users
- Configure and install desktops and laptops
- Manage technology asset inventory
- Train new employees on IT tools
- Travel to offices to install workstations and onboard employees
Requirements summary:
- 3-5 years of hands-on IT experience
- High school or vocational/professional diploma
- Knowledge of Office 365, Intune, Entra ID, Active Directory and networking
- Clear communication with end-users
- Autonomy, initiative and analytical skills
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-04
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Tuition support, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
REVAU
| Field | Value |
|---|---|
| Open jobs on Jobsy | 10 |
Summary
Reporting to the Director, IT Service Delivery, the IT Technician is a hands-on, autonomous professional who contributes to the smooth operation of the Technical Support Service by delivering an outstanding experience to internal end-users and by ensuring sound management of our technology assets. The incumbent serves as a key point of contact for helpdesk and computer support, resolving incidents independently and communicating clearly with users at all levels. He or she will travel to our various offices to install workstations and carry out the IT onboarding of new employees.
Responsibilities
- Provide hands-on, first- and second-level helpdesk and computer support to internal end-users, resolving incidents promptly and independently
- Communicate clearly and courteously with end-users to understand their needs, explain solutions and keep them informed of progress
- Configure and install desktop computers and laptops
- Manage the inventory of technology assets
- Improve and document procedures
- Train new employees on IT tools
- Work on various projects, such as security enhancements
- Work with our IT partners
Requirements
- Minimum of 3-5 years of hands-on experience in IT, including helpdesk and computer support
- High school diploma or vocational/professional studies diploma
- Strong hands-on proficiency with computer tools and troubleshooting
- Knowledge of IT systems and software such as Office 365, Intune, Entra ID, Active Directory and Networking.
- Excellent communication skills with end-users, including the ability to explain technical issues in plain language
- Proven experience providing helpdesk and computer support
- Autonomy and initiative
- Analytical skills
- Interpersonal skills and customer-service orientation
Benefits
- Hybrid work model supporting work-life balance.
- Comprehensive group benefits, Health Care Spending Account, Employee and Family Assistance Program, and Telemedicine services.
- Retirement savings plan with employer contributions.
- 7 personal days.
- Birthday day off.
- Bonus program.
- Professional development and tuition reimbursement program.
Journal
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