ITS Operations & Communications Intern (8-Month Contract)

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an ITS Operations & Communications Intern you will join our IT Solutions (technology) division and support the work behind Vancity’s ambitious Business Technology Roadmap to modernize our core systems and better serve our members. You’ll provide high-quality support across divisional communications, employee engagement, events and day-to-day operations. Through clear communications, thoughtful employee experiences and strong operational coordination, you’ll help the division stay connected, organized and focused on delivering Vancity’s vision for a transformed economy that protects the earth and guarantees equity for all.

This is a Full-time, Temporary role from January 4, 2027, to September 30, 2027, and will report directly to the Director, ITS Strategic Planning & Operations. The successful candidate will be expected to attend our office in person approximately 3 days per week. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Developing internal communications that align with the division’s strategy and culture, including newsletters, articles, announcements, presentations, all-hands meetings, manager meetings, lunch & learns and intranet content
• Managing communication calendars and supporting change-management communications, including leader and employee messages, SharePoint pages and FAQs
• Partnering on employee engagement initiatives, including town halls, learning opportunities, employee feedback surveys, recognition programs and new hire onboarding
• Producing divisional meetings and events, including developing run-of-show plans, coordinating soundchecks and content, preparing speakers and supporting meeting delivery
• Leading planning and logistics for in-person and offsite events, including venues, catering, employee experience and budgets
• Providing administrative and operational support, including tracking, reporting and following up with stakeholders to keep day-to-day work running smoothly
• Coordinating vendor and financial administration, including work orders, purchase orders and invoices, while checking information for completeness and accuracy before approval
• Supporting recurring operational processes, special projects and ad hoc initiatives, including timesheet and project-code administration

What You’ll Bring to the Team:

• Current enrollment or recent graduation from an undergraduate program in an applicable field, such as Business or Communications, with eligibility for co-op or internship opportunities
• Experience in strategic support, project management or communications roles
• Experience coordinating events, meetings and/or administrative processes
• Strong organizational skills and the ability to context-switch effectively in a fast-paced environment with multiple competing priorities
• Excellent written and verbal communication skills, paired with strong attention to detail
• Proficiency with Microsoft Teams, SharePoint, Excel, PowerPoint and Word

Extra Skills That Set You Apart:

• Experience supporting internal communications, employee engagement or change-management initiatives
• Experience producing virtual or in-person meetings and events
• Openness to experimenting with emerging technologies, including Microsoft Copilot and other AI tools

You’ll Thrive Here If You Are:

• Solutions-oriented – You bring a growth mindset to new and challenging situations and approach problems with a “how might we” attitude.
• A strong communicator – You communicate clearly, concisely and creatively and know how to shape information into a compelling story.
• Curious and adaptable – You ask thoughtful questions, challenge assumptions and are comfortable navigating ambiguity and change.
• A relationship builder – You enjoy collaborating across teams, building connections and bringing people together to solve challenges.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers an hourly wage of $27.85.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.