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First seen by our source: 25 days ago

Junior Systems Administrator

@ Arsenault

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Montréal, Quebec

2+ years experience
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SIGNALS

Overview

Arsenault, a design company that creates visual effects and marketing campaigns, is hiring a junior systems administrator to support its production environment. The role covers user support, hardware repair and ticket handling across Mac, Windows and Linux systems. The posting requires at least two years of technical or user support experience, with A+ or similar certification preferred.

Responsibilities:

  • Manage and prioritize competing technical issues in a production environment
  • Install, configure and maintain desktop, laptop and mobile devices
  • Lift heavy equipment
  • Respond to and track IT support tickets

Requirements summary:

  • Minimum two years of technical or user support experience
  • Knowledge of Mac OS, iOS, Windows and Linux
  • Experience with AD/Azure AD and remote desktop technologies
  • Hardware diagnosis and repair skills
  • Associate or Bachelor's degree or equivalent experience
  • A+ or similar certification preferred

Tools & skills

Azure ADZoomMS TeamsGoogle ChatPCoIPTeradiciRGS
Source and dates

Source type not verified · manatal

Employer posting date
Not provided
First seen by our source
2026-10-12
Source record updated
2026-10-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentIT
Experience2+ years
Travelair: none · ground: none
Work settingOffice, Plant or factory
PositionSitting and standing
Physical demandsphysical moderate · computer high
LanguagesEnglish
Licences & certificationsA+
EducationBachelor’s degree (preferred), College diploma (required)
Fields of studyComputer Science, Information Technology, System Administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Arsenault

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FieldValue
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Job description

Arsenault is a solutions-oriented design company that solves creative challenges for our clients and partners. Whether we are crafting never-before-seen visual effects for a feature film or developing innovative original concepts for a global marketing campaign, we leverage our collaborative design process to develop truly award-winning work. Our passion is to deliver the best ideas at the highest levels of quality on-time and on-budget, with the outstanding service you expect from a world-class company.

Basic Qualifications:

  • Minimum two years experience with technical support or user support, preferably in a production setting
  • Working knowledge of Mac OS, iOS and Windows operating systems. Familiarity with Linux desktop
  • Experience with AD/Azure AD, Windows 10 and Centos 7, sharing data between platforms and managing permissions.
  • Familiarity with remote desktop technologies, such as PCoIP, Teradici and RGS
  • Familiarity with ticket tracking, tech support tools, documentation platforms, and diagnostic systems.
  • Proficiency with typical video conferencing platforms such as Zoom, Google Chat and MS Teams
  • Ability to diagnose, repair or replace computer system components (storage media/drives, graphics/GPU cards, memory modules, fans, etc.)
  • Strong analytical problem-solving skills.
  • Excellent communication skills and a strong customer service orientation. Highly self-directed.
  • Strong familiarity with computer hardware and components, A+ or similar systems administration certification Preferred Education Associate or Bachelors degree in Computer Science, Information Technology, System Administration, a closely related field, or equivalent experience required.

Job Responsibilities:

  • Manage and prioritize multiple concurrent and competing challenges, issues, ambiguities, and contradictions that inevitably occur when supporting a highly complex and diverse production environment.
  • Lift heavy equipment, install, configure, and maintain desktop/laptop computers and mobile devices.
  • Keep track of and respond to IT support tickets

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