Arsenault needs someone with proven data entry experience, ideally as an order entry clerk, who is accurate with numbers and details and comfortable with MS Office, databases, and web-based software. An associate's degree or a relevant certification is also asked for.
EDI system, MS Office, Web-based shipping platforms, Databases
Candidates need strong typing speed of 50+ WPM, accurate data entry and strong computer skills. Strong organization and the ability to prioritize a daily workload are essential.
1+ YOEArsenault needs candidates with at least six months of customer service experience and strong written and spoken communication skills. Candidates should be patient, adaptable and able to work well under pressure, and be available for evenings and weekends.
Candidates need strong computer skills in Excel, Word, PowerPoint and Outlook, plus good communication and negotiation skills with customers. They must work well under pressure, pay close attention to detail, and handle customer service calls professionally.
Candidates need 8 to 24 months of experience at a software company, along with sales demo and closing experience. Strong organizational skills and a track record of progression are also expected, with SaaS and SMB experience as a bonus.
Candidates need prior customer service experience, ideally in B2B, SaaS or eCommerce settings, plus skills in writing and social media or marketing. They must set priorities, meet deadlines and collaborate across time zones.
1+ YOECandidates need at least one year of customer support experience, strong phone and listening skills, and clear communication. Shipping or eCommerce experience and Zendesk use are preferred.
2+ YOECandidates need at least two years of technical or user support experience, ideally in production. They must know Mac, Windows and Linux, directory services, remote desktop tools and computer hardware, and have strong problem-solving and customer service skills.
Azure AD, Zoom, MS Teams, Google Chat, PCoIP, Teradici
Arsenault needs a recent graduate, ideally in Computer Science, with strong written and verbal communication, analytical skills and an interest in programming. Technical support or customer service experience and construction or IT background are preferred.
Guarantee customer satisfaction, Computer science, Coordinate communication within a team, Communication skills, Problem solving, Computer technology
1+ YOECandidates need 1-3 years in an IT help desk or support role, knowledge of Microsoft operating systems and Office, and strong communication and problem-solving skills. ITIL or CompTIA A+ certification is an asset.
Active Directory, Microsoft Office Suite, Microsoft 365, CMDB, PowerShell, Python
2+ YOECandidates need a bachelor's degree or equivalent experience and at least 2 years of quality assurance testing and data integration experience. Strong manual, exploratory and agile testing skills, analytical and communication skills, and ISTQB or PMI-ACP certification are required.
1+ YOECandidates need at least one year of business analyst or similar experience, strong Excel skills and working knowledge of Python. They must be detail-oriented, communicate well, and work independently under tight deadlines.
Microsoft Excel, Python, Pandas, NumPy, Beautiful Soup, Selenium
Candidates need experience translating business requirements into system designs and writing functional specifications. The posting also expects the ability to work independently and to lead a team of programmers, developers, and testers.
Computer technology, Lead a team, Process data, Communication skills
5+ YOECandidates need several years of integration experience, including application integration layers, XML/XSL and web services, plus implementation delivery and consulting experience. Experience with Salesforce, VMS, ATS or MSP systems and strong communication skills with executives are preferred.
5+ YOECandidates need a completed university degree in computer science, cybersecurity or a related technical field, plus five years of experience as a security analyst or in incident management. Strong knowledge of network, Windows and UNIX security, scripting, and cloud security is required.
Candidates need strong customer service, troubleshooting and critical thinking skills, plus support experience with Microsoft technologies. A diploma in Information Technology or similar experience is an advantage, along with clear written and verbal communication.
1+ YOECandidates need at least one year of business analyst or similar experience, strong Microsoft Excel skills and working knowledge of Python. Strong analytical, communication and attention-to-detail skills, plus comfort presenting to colleagues and clients, are essential.
Microsoft Excel, Python, Pandas, NumPy, Beautiful Soup, Selenium
4+ YOE2+ MgmtArsenault needs candidates with 4+ years of IT service experience and 2+ years leading a team. They must know identity and access management, desktop operating systems, business software, networking and security, and be able to communicate clearly with diverse audiences.
Microsoft 365, Google Workspace, Azure AD, JumpCloud, Bitwarden, Zoom
Candidates need a college or university degree (Business, Commerce, Computer Science or Science preferred), ticketing system knowledge, strong analytical, communication and time management skills, and the ability to work under tight deadlines. Construction, tech support or customer service experience is an asset.
4+ YOECandidates need a bachelor's degree, a PMP certification, at least 4 years of technology implementation (SDLC) experience and 3 years of project management experience. Experience with sales performance software, an MBA and consulting experience are preferred.
Sales, Performance management, Communication skills, Project management, Risk management, Attention to detail
Candidates need a degree in business, math, information technology or engineering, plus strong customer-facing, presentation and writing skills. Prior experience with data engineering, data visualization, Azure Data Services or SQL Server is required.