First seen by our source: 26 days ago
Customer Service Coordinator
@ Arsenault
Toronto, Ontario
Overview
Arsenault, a Canadian renovation company for basements, bathrooms and kitchens, is hiring a Customer Service Coordinator to manage sales calendars, confirm client appointments and keep clients informed. The work centres on Salesforce, Outlook and daily client calls and messages, with no pay, schedule or work arrangement stated.
Responsibilities:
- Update sales schedule in Salesforce and Outlook daily
- Call clients to confirm appointments
- Keep each sales rep's calendar full for the next 3 days
- Follow up with clients on communication and documents
- Answer emails and calls about scheduling and reply on social media
Requirements summary:
- Strong computer skills in Excel, Word, PowerPoint and Outlook
- Good communication and interpersonal skills
- Ability to handle customer service calls professionally
- Good negotiation skills with customers
- Ability to work under pressure and with detail
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Arsenault
| Field | Value |
|---|---|
| Open jobs on Jobsy | 21 |
Arsenault provides quality Basement, bathroom and kitchen renovations and finishing services throughout Canada. We pride ourselves in our commitment to quality products and execution and the highest ratings for customer satisfaction.
Our team is on the lookout for exceptional talent. We have an opportunity for a Customer Service Coordinator who is driven by superior service.
Reporting to CS lead and Business Operations Manager your main responsibilities will be:
- Working with Salesforce and Outlook everyday to update sales schedule
- Calling clients daily to confirm their appointments
- Making sure that the sales calendar is full for each sales rep for the next 3 days
- Following up and maintain good customer communication with all clients
- Following up with clients for their documents and confirmation
- Checking emails and answering incoming calls related to scheduling
- Replying to clients on all our social media platforms
- Rebooking clients when required
- Assisting the manager from time to time as required
Skills
- Great computer knowledge (Excel, Word, Power Point, Outlook)
- Ability to learn new computer skills quickly
- Great communication and interpersonal skills
- Professional and ability to handle customers service calls
- Good negotiation skills with customers.
- Ability to work under pressure
- Detail oriented
- Ability to work alone and as part of a team
Journal
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