Posted 13 days ago
Junior Technical Solutions Specialist (Recent Graduates)
@ Hytera
Toronto, Ontario
Overview
Hytera is hiring a junior technical solutions specialist in Richmond Hill, Ontario, for recent graduates and candidates nearing graduation. The role covers after-sales technical support and presales solution work on professional communications hardware, PoC applications and network solutions. Full-time on-site, with a three-month probation for graduates or a paid three-month internship for those nearing graduation.
Responsibilities:
- Test, diagnose and maintain communications hardware and PoC equipment
- Install and update software and firmware on servers and terminals
- Record technical issues and maintain service records
- Help review customer requirements and prepare solution proposals
- Prepare demonstrations, diagrams and technical documentation
Requirements summary:
- Completed or nearly completed bachelor's or master's degree in a technical field
- Basic knowledge of communications, IP networking or electronics
- Strong analytical and problem-solving skills
- Fluent written and spoken English
- Legally authorized to work in Canada full-time
- Mandarin is a plus
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Work setting | Office, Laboratory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, Mandarin |
| Education | Bachelor’s degree (required), Master’s degree (required) |
| Fields of study | Telecommunications, Engineering, Electronics, Computer Science, Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hytera
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Location: Unit 11, 100 Leek Crescent, Richmond Hill, ON L4B 3E6
Workplace Type: On-site
Job Type: Full-time
About Hytera Canada
Hytera Communications is a global provider of professional communications technologies and solutions. We provide mission-critical communication networks, Push-to-Talk over Cellular (PoC) solutions, and integrated communications systems to government, public safety, utilities, and enterprise customers worldwide.
At Hytera Canada, you will work with our local team to support customers and partners while gaining practical experience in professional communications technology.
About the Role
We are seeking a motivated candidate with a technical background to join our team in Richmond Hill, Ontario. Recent graduates and candidates nearing graduation are welcome to apply.
This role provides practical experience in communications hardware, PoC applications, network solutions, and technical customer support. Depending on business needs and your technical strengths, your primary focus may be on presales technical solutions or after-sales support.
Employment arrangements:
- Recent graduates: A full-time position with a three-month probationary period.
- Candidates nearing graduation: A paid, full-time, three-month internship may be considered. Potential full-time opportunities following the internship will depend on business needs and individual performance.
Key Responsibilities
Technical Support & Maintenance — After-Sales
- Assist with equipment testing, diagnostics, troubleshooting, and maintenance for professional communications hardware and PoC equipment.
- Support the installation, configuration, and updating of software and firmware on servers, dispatch systems, and user terminals under the guidance of experienced technical staff.
- Record technical issues, maintain service records, track resolution progress, and help prepare technical documentation.
Presales & Technical Solutions Support
- Assist in reviewing customer requirements and preparing suitable technical solution proposals.
- Support the setup, configuration, and testing of equipment and applications for product demonstrations.
- Help prepare solution presentations, system diagrams, and technical documentation for customers and partners.
Qualifications & Requirements
- A completed or nearly completed bachelor’s or master’s degree in Telecommunications, Engineering, Electronics, Computer Science, IT, or a related technical discipline.
- Basic knowledge of communications systems, IP networking, electronics, or computer hardware.
- Strong analytical and problem-solving skills, attention to technical detail, and a willingness to learn.
- Fluent written and spoken English for technical documentation and customer communication. Chinese Mandarin proficiency is a plus.
- Legally authorized to work in Canada on a full-time basis for the applicable employment or internship period.
Why Join Us?
- Gain hands-on experience with professional communications equipment, applications, and network solutions.
- Receive guidance and practical training from experienced technical professionals.
- Build skills across presales technical solutions and after-sales support.
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