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Posted 3 days ago

Key Account Manager

@ TDS Personnel

Richmond Hill, Ontario

Full-time3+ years experience
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Overview

TDS Personnel is hiring a Key Account Manager for its client, an established, growing importer and distributor of high-demand retail-packaged goods. The role leads commercial relationships with core retail banners in Western Canada, owning joint business plans, customer P&L, trade spend and category development. Requires 3 to 5+ years of CPG or food and beverage sales or category management experience.

Responsibilities:

  • Develop annual joint business plans for retail accounts
  • Manage customer P&L, trade spend and promotional calendars
  • Build relationships with retail buyers and category managers
  • Analyze syndicated market data to build proposals

Requirements summary:

  • 3 to 5+ years CPG or food distribution sales experience
  • Experience with major Canadian grocery, mass or drug retail accounts
  • Strong knowledge of P&Ls, trade spend and deductions
  • Advanced Excel and PowerPoint skills
  • Post-secondary degree in Business, Commerce, Marketing or related field

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-10
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSales
Experience3+ years
Hours per week40 (estimated)
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
EducationBachelor’s degree (required)
Fields of studyBusiness, Commerce, Marketing

Summary and details written by AI from the posting; the employer’s posting is the authority.

TDS Personnel

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Job description

Our client is an established and growing importing and distribution business specializing in high-demand, retail-packaged goods. They are seeking a dynamic, results-driven Key Account Manager to lead commercial relationships and drive profitable growth across core retail accounts in Western Canada. . In this hands-on, high-impact role, you will take full ownership of customer strategy, joint business planning and category development for assigned national and regional banners.

Key Responsibilities

  • Account Strategy & Growth: Develop and execute comprehensive annual Joint Business Plans (JBPs) and strategic account reviews aligned with company revenue, volume, and margin targets.
  • Relationship Management: Build deep, trusted partnerships with retail buyers, category managers, and supply chain stakeholders, positioning our portfolio as a category leader. P&L & Trade Spend
  • Ownership: Manage customer-specific P&L, trade investment budgets, and promotional calendars to ensure efficient spend and maximized ROI.
  • Data-Driven Selling: Leverage syndicated data sources (e.g., Nielsen, customer portal data) to construct compelling, insight-backed line reviews, range expansions, and promotional proposals.

Role Requirements:

  • 3 to 5+ years of progressive sales, category management, or customer development experience within the Consumer Packaged Goods (CPG) or food/beverage distribution industry.
  • Demonstrated track record of successfully managing and negotiating with major Canadian grocery, mass, or drug retail head office accounts.
  • High proficiency in analyzing market data and translating numbers into actionable commercial strategies (experience with Nielsen/Market Track is an asset).
  • Solid understanding of customer P&Ls, trade spend mechanics, margins, and deduction management.
  • Advanced proficiency in Microsoft Excel (modeling, data analysis) and PowerPoint (impactful presentations).
  • Exceptional interpersonal, written, and verbal communication skills with a proven ability to influence cross-functional teams and external decision-makers.
  • Post-secondary degree in Business, Commerce, Marketing, or a related field.

This posting is for a current and active hiring need with our client.

TDS Personnel is an equal opportunity employer committed to fostering an inclusive and accessible workplace in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.

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