Posted 3 months ago
Lead Bike Mechanic
@ Whizz
Toronto, Ontario
Overview
Whizz is hiring a Lead Bike Mechanic in Toronto to run daily service operations for its e-bike fleet. The role leads a team of mechanics, manages repair workflow, inventory and KPIs, and requires proven technical team management and hands-on electric bicycle mechanical experience.
Responsibilities:
- Set best practices for bike builds and complex repairs
- Assign workload and manage 24/7 service operations
- Manage repair workflow, parts, and quality checks
- Conduct mechanic performance evaluations
- Manage inventory and monthly tool and equipment audits
Requirements summary:
- Proven experience managing technical teams or repair centres
- Strong analytical and problem-solving skills
- Excellent communication with riders and team members
- Hands-on electric bicycle or bicycle mechanical experience is a must
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-08-19
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Maintenance & repair |
| Manages people | Yes |
| Work setting | Warehouse |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Whizz
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We provide delivery drivers and businesses with a hassle-free transportation solution
Full company description
At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.
- LinkedIn followers
- 59,910
- People associated on LinkedIn
- 104
- Reported office locations
- 229 W 13th St, New York, NY 10011, US
- 745 Flushing Ave, Brooklyn, New York 11206, US
- 407 W 39th St, New York, NY 10018, US
- 206 E 116th St, New York, NY 10029, US
- 498 Johnston Ave, Jersey City, New Jersey 07304, US
- 641 W Grand Ave, Chicago, Illinois 60654, US
- 308 Market St, Philadelphia, Pennsylvania 19106, US
- 502 23rd St NW, Washington, District of Columbia 20037, US
- Business categories
- Subscription Service
- Electric Vehicle
- Delivery
- Rental
- Other recorded names
- Whizz
- Profile identifies a recruitment agency
- No
- Reported total investment
- 16,400,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is…
| Field | Value |
|---|---|
| Industry | Equipment Rental Services |
| Company size | 11-50 employees |
| Headquarters | New York, NY |
| Organization type | Privately Held |
| Year founded | 2022 |
| Open jobs on Jobsy | 6 |
| View page |
Position: Lead Bike Mechanic
Location: Toronto, ON, Canada
Company Overview
Whizz is an innovative e-bike/e-moped subscription service catering to delivery drivers in the US. We partner with leading companies like DoorDash and Grubhub, offering affordable $169/month rental subscriptions to independent delivery workers. In just three years, Whizz has grown rapidly, managing a fleet of 4,000 e-bikes across the US, achieving a remarkable 100% year-over-year growth rate. Our mission is to serve an underserved audience of gig workers, aiming to manage the largest electric two-wheeler fleet in the US. Our dynamic team of 150 people is expanding quickly.
About role:
We are looking for a hands-on, results-oriented Bike Mechanic Manager to oversee daily operations in our service department. The focus of this role is on leading a team of mechanics, maintaining high repair quality standards, and ensuring all bikes are serviced efficiently and on time. You’ll be responsible for organizing workflow, managing inventory, and tracking KPIs to keep performance on target. This role requires a proactive leader who can balance technical expertise with strong people management and problem-solving skills.
Responsibilities:
- Define and implement best practices for bike builds and complex repairs across service teams.
- To oversee and assign workload efficiently, ensuring 24/7 operations and maintaining a seamless flow.
- To manage all aspects of repair workflow: intake, job prioritization, service parts management, timely completion, and quality checks.
- To conduct performance evaluations for each mechanic, being the first point of contact for service-related issues among the team.
- To manage general store tasks, including opening/closing, participating in marketing events, and attending ongoing staff meetings to improve department and company operations.
- To conduct inventory management, ensuring stock levels are maintained, and perform monthly inventory audits of tools and equipment.
- To maximize rider-facing operational performance by providing help desk resources and technical advice to all service staff.
Requirements
- Proven track record in managing technical teams, repair centers, or fleet maintenance operations.
- Strong analytical skills and proven problem-solving abilities with attention to detail.
- Excellent communication skills with the ability to interact effectively with riders and team members.
- Mechanical experience with electric bicycles or bicycle mechanics is a must have to be considered for this position.
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