Posted 2 months ago
Lead, Business Analyst
@ Belron Canada Incorporated
Montréal, Quebec
Overview
Belron Canada, the home office of Speedy Glass, Lebeau and Vanfax, is hiring a Lead Business Analyst to lead and coach a team of Senior Business Analysts. The role coordinates business analysis quality, prioritizes initiatives and bridges business, IT and external partners. The posting requires at least 10 years of IT business analysis experience, including 2 years in a leadership role, and bilingual English and French.
Responsibilities:
- Lead, coach and develop a team of Senior Business Analysts
- Ensure quality of BRDs, BUCs, user stories and related artifacts
- Act as liaison between business teams, IT and external partners
- Prioritize business needs and manage cross-initiative dependencies
- Define business analysis standards and drive continuous improvement
Requirements summary:
- 10+ years IT business analysis experience, 2+ years in leadership
- Strong influence, facilitation and relationship management skills
- Experience with ERP, CRM, HRIS, web and POS platforms
- Bilingual English and French, written and spoken
- CBAP, PMI-PBA or PMP certification is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-09-07
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Business operations |
| Experience | 10+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Licences & certifications | CBAP, PMI-PBA, PMP |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Belron Canada Incorporated
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Full company description
At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed. Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work at the same place, and why it is so easy for you to belong. Belron was born in Cape Town, South Africa in 1897. Since then, our mission to solve people’s problems with great care has spread across the globe, and we are now the world’s leader in automotive glass repair. With over 32,000 employees in 34 countries, we don’t take this responsibility lightly. We are always looking for ways to innovate in a changing industry, create unexpected happiness, and to make a difference in the world. This is what makes Belron Canada one of a kind.
- LinkedIn followers
- 9,705
- People associated on LinkedIn
- 635
- Reported office locations
- 8288, boul. Pie IX, Montreal, Quebec H1Z 3T6, CA
- 7111 Kennedy Road, Unit # 4, Mississauga, Ontario L5S 0A4, CA
- 240 Botsford Street, Moncton, New Brunswick E1C 4X7, CA
- 9489 200th Street, Unit 101, Langley, British Columbia V1M 3A7, CA
- Other recorded names
- Belron Canada inc
- Specialties
- Automotive glass replacement and repair
- Automotive glass distribution
- and ADAS
- Profile identifies a recruitment agency
- No
At Belron, you are walking into an environment where people go out of their way to get to know you, support you, and help you be the best that you can be. You will quickly understand that everyone is rooting for you to thrive. This is because we understand that when you succeed, we all succeed. Once you experience the Belron culture for yourself, you will wonder how so many genuine and inspiring people could work…
| Field | Value |
|---|---|
| Industry | Vehicle Repair and Maintenance |
| Company size | 1,001-5,000 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Specialties | Automotive glass replacement and repairAutomotive glass distributionand ADAS |
| Open jobs on Jobsy | 41 |
| View page |
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
The Lead Business Analyst is responsible for providing leadership and coordination to a team of Senior Business Analysts. This role plays a key part in ensuring the quality of business analysis activities, prioritizing initiatives, and supporting strategic decision-making.
Acting as a bridge between business teams, IT teams, and external partners, the Lead Business Analyst also contributes to the evolution and maturity of business analysis practices across the organization.
Key Responsibilities
Leadership & Team Development
- Lead, coach, and engage a team of Senior Business Analysts in delivering high-quality work and advancing their professional development.
- Ensure the quality, consistency, and completeness of analysis deliverables, including Business Requirements Documents (BRDs), Business Use Cases (BUCs), user stories, and related artifacts.
- Influence strategic direction and decision-making in collaboration with Technical Leads, Solution Architects, and other key stakeholders.
- Act as the primary liaison between business teams, IT teams, and external partners.
Initiative Delivery & Execution
- Contribute to initiatives from business case development through to solution delivery.
- Ensure business needs are effectively prioritized in partnership with subject matter experts and key stakeholders.
- Identify, anticipate, and manage dependencies across initiatives and projects.
- Manage team capacity, work planning, and resource allocation.
- Support issue resolution and facilitate informed decision-making.
Governance & Continuous Improvement
- Actively participate in governance committees, leadership forums, and decision-making bodies.
- Define business analysis standards, methodologies, and best practices, and ensure their adoption across the organization.
- Drive continuous improvement initiatives to enhance analysis quality, consistency, and delivery effectiveness.
Qualifications & Experience
- Minimum of 10 years of experience in IT Business Analysis, including at least 2 years in a leadership or supervisory role.
- Proven ability to influence, engage, and challenge stakeholders at various organizational levels.
- Excellent communication, facilitation, workshop leadership, and relationship management skills.
- Experience with enterprise platforms such as ERP, CRM, HRIS, web platforms, and Point-of-Sale (POS) systems.
- Bilingual in English and French, both written and spoken, due to regular interaction with Canadian and international stakeholders.
Assets
- CBAP, PMI-PBA, and/or PMP certification.
- Experience establishing business analysis practices, frameworks, or Centers of Excellence (CoE).
- Experience building and leading communities of practice or business analysis competency programs.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!
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